Caliber - Murfreesboro

4.9 (5,000reviews)
98%
2315 NW Broad Street,  Murfreesboro,  TN  37129

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (5,000)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very professional staff always keeping me informed. They finished sooner than originally told. My car looks perfect. Very satisfied.

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Returned Clean

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Repair Quality

Jim was great and fixed everything perfectly.

Customer Service

Returned Clean

My Experience

They repaired the outside of my door but when I went to pick it up the beige interior of my door was covered in something black that looks like geese or from a repairman’s hand. A small piece of my rubber on my door had already be torn off. I was surprised that no one noticed this damage prior to me coming to pick it up. The manager said they’d see what they could do to repair it. I was surprised by this response.

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Returned Clean

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Still pondering

Repair Quality

Just got the car back less than a week ago and I am still inspecting the work

Customer Service

Most of the communication was by text messages

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Customer Service

Returned Clean

My Experience

It was very comforting to get the frequent progress updates. I'm so pleased with the entire experience. My car looks wonderful!!

Likely to Recommend

I have shared with State Farm and Honda of Murfreesboro my great experience with Caliber Collision.

Repair Quality

John K. Was great to work with through this repair process. He kept in close touch throughout and thoroughly explained what was going on.

Customer Service

John K. Was great to work with through this repair process. He kept in close touch throughout and thoroughly explained what was going on.

Returned Clean

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Returned Clean

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Lack of communication, argumentative at pick up about gas cap cover not opening properly.

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Returned Clean

My Experience

My Experience

The bumper is not completely aligned with the body of the car. Some loose places for sure.

My Experience

I am completely satisfied with everything. My coordinator, Eric, was great. I received texts and phone calls throughout. If I ever again need body work I will call on Caliber. Thanks again.

Likely to Recommend

Repair Quality

Everything went great. Eric was professional and courteous. Thank you so much.

Customer Service

Returned Clean

My Experience

Repair looked like nothing ever happened. Thank you

My Experience

Great people, great operation. Couldn't be happier and thank you so much for doing everything you could to get me my car back quickly!

Likely to Recommend

Repair Quality

Great operation, great people

Customer Service

Returned Clean