Caliber - Murfreesboro - North

4.7 (1,783reviews)
93%
2244 NW Broad Street,  Murfreesboro,  TN  37129

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,783)

My Experience

They handled everything within their control

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Not sure if it is an insurance issue and y'all did what you could with what they allowed but not satisfied with the pain color or the alignment of the hood , there were two used and our tech , bless him , is and has been in touch with our insurance to make it right . Seems like it's a bumper issue more than a hood issue . The color isn't a match either .

Likely to Recommend

Repair Quality

Paint doesn't match and there's a hood gap

Customer Service

Customer service was great our tech did what he could with what he had to work with

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Need to stay on point with finishing date it kept changing

Customer Service

Good service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

You left a sticky residue on the tail light we removed it with Goo Gone, there is a scratch on the cab at the bottom that wasn’t there when we brought it in. But most people won’t see it. Having kept our truck about 3 months was disappointing. Looks good otherwise.

Customer Service

They were nice every time we spoke to anyone

My Experience

Joyce and Karen were both extremely professional and helpful and went above and beyond. 10/10.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you for a great job that was finished early

Likely to Recommend

Because I had an Amazing Experience.

Repair Quality

Everything was great and when I had a small issue they corrected it right away with no problem.

Customer Service

Jordon and the lady at the front receptionist was Amazing from start to finish. I would recommend ANYONE TO MOST DEFINITELY USE THEM . Hands Down ❤️❤️❤️❤️✅✅‼️

My Experience

The overall experience and customer service was a 10/10! However when we picked the vehicle up it had very noticeable damage (scratches and paint chips) from being stored in the lot after completion. The office has acknowledged this and is to be in contact with us to make corrections.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Amazing job done. Vehicle was completed ahead of schedule and took care of any questions I had. Would go with them again.

My Experience

Everyone is friendly, helpful and efficient in the care and services provided to me and the repair of my vehicle. Will definitely use again in the future and can refer folks for any vehicle needs they may have.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean