Caliber - Murfreesboro - North
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They communicated great with regards to coordinating with insurance, setting up appt, during the repair all the way to completing repair and day/time for pickup. Great team here in Nashville.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Easy to work with
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Professional, kept me informed, explained possible repair times, truck looks great, called me to explain manufacturing design for tailgate that is aligned. All good and much appreciated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
James was great to work with. Joyce was extremely helpful and nice. Timely job well done.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Justin was nice guy
Likely to Recommend - 5.0/5.0 -
Justin, my service advisor was great!
Repair Quality - 5.0/5.0 -
Justin, my service advisor was great!
Customer Service - 5.0/5.0 -
Justin, my service advisor was great!
Returned Clean
My Experience - 5.0/5.0 -
Everyone was great at this location. Alex and Joyce, provided excellent customer service. Even the Location in Lavergne/Smyrna. That team was great too. They referred me to this location since I wanted to get my car in the shop asap. Great job overall!
My Experience - 5.0/5.0 -
The direct coordination with State Farm insurance, leaving me only to be responsible for paying my deductible at delivery. Also the coordination with Enterprise allowing me to leave the rental vehicle at your facility for them to retrieve. Alexandra was very responsive to text messaging, even if I was replying to a system automated message.
Likely to Recommend - 5.0/5.0 -
And I mentioned your company name on my social media(FB) post
Repair Quality - 5.0/5.0 -
It looks as though every damage is fully restored
Customer Service - 5.0/5.0 -
Particularly reception ladies and advisor Alexandra.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
If I can help it I will never be back after they finish my vehicle.
Repair Quality - 0.5/5.0 -
The experience started off normal even though the part were delayed. They got a most of the parts within a month and a half. They were keeping the vehicle until they needed to work on their lot. I told them I just had emergency surgery and didn’t have the full amount and since it’s not finished why can’t they just keep it until it is or I’m back at work. They told my company I spent all the money and said they we going to charge me $35 a day for storage. Vehicle is still not complete and I was forced to pick it up and borrow money that’s going to cost me a lot extra. I say again. It is not completely repaired. They also didn’t put it back together correctly. There’s a part sticking out that they are going to have to fix when I take it back when the last piece finally arrives.
Customer Service - 0.5/5.0 -
The reception staff was very good. It’s the people that handled my repair updates that are disappointing
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The simplicity was a plus. Scheduling an appointment was easy! Justin kept communicating and that was what we needed. Excellent experience all the way around!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Our Highlander is as pristine as the day we bought it. Justin kept us in the loop through the entire process!
Customer Service - 5.0/5.0 -
Justin rocks!
Returned Clean
My Experience - 5.0/5.0 -
Karen at the front desk is AMAZING She made everything better. She’s wonderful. Give her a RAISE!!