Caliber - Napa
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Extremely professional and helpful. As a first time customer they explained everything so clearly and in an easy to understand way. Not to mention incredible customer service and genuine kindness. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Would recommend them highly thank you very much
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Beau was amazing from start to finish and he kept me informed of the progress of my vehicle all the way through finish. My truck looked great! Thank you! Robert Borsetto
My Experience - 5.0/5.0 -
Everyone in the Napa office was terrific, especially Nick amd Johnny. They answered all my questions precisely that left me feeling confident that everything was being handled with care The we regular updates were terrific and the work done to my car was profesional and flawless. I'm extremely pleased with the service I received.
My Experience - 5.0/5.0 -
Very professional job. Everyone was super nice and friendly. The team was very communicative throughout the whole process. This experience was amazing because not many business can meet these criteria’s. But this team went above and beyond !
My Experience - 5.0/5.0 -
Nick and the team were very friendly and knowledgeable. They provided thorough information and were very respectful too. The job on my car was wonderful. It looks so new!
My Experience - 5.0/5.0 -
Great team, great service
My Experience - 5.0/5.0 -
Beau kept me informed every day throughout the repair. Your kindness, professionalism and steady communication made the process so much easier. I appreciate the excellent service. Thanks to the gentleman who did the detailing. His work was exceptional and my car looks new and beautiful.
Likely to Recommend - 5.0/5.0 -
Pls see my comments
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I received an excellent service from Caliber Collision.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Nick was wonderful and kept me informed every step of the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Staff was very good about keeping me updated on the work progress
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication and fast work! I really appreciate the job well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Really happy with the work and communication provided by Nick! No issues at all and appreciate the quick but strong work. Thank you so much caliber!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nick was very professional & made us feel comfortable with each step in the process.
Customer Service - 5.0/5.0 -
See previous response
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The entire team at the Napa location was awesome. Beau, the service lead, was awesome; he was courteous and kept providing updates throughout.
Customer Service - 5.0/5.0 -
Beau was awesome, he was helpful, and forthcoming with information during the repair process.
Returned Clean
My Experience - 5.0/5.0 -
Beau took care of me from start through completion and made the whole process very easy. It was much appreciated. At drop off, the young lady, who is the parts manager, gave my son and I a ride home and she was delightful. The team killed it.