Caliber - Napa
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Kevin was amazing at thoroughly handling every detail, very friendly and customer service oriented and my car looked as good as new in the areas impacted after the body work. Was also completed ahead of schedule.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Today I talked to Kellie Coolidge, GM, Napa, and she agrees my car as delivered is not satisfactory. She said she will make it right.
Customer Service - 0.5/5.0
My Experience - 5.0/5.0 -
Great work, quick turnaround time, thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was very satisfied with the service. Kevin went above and beyond of his job. He was on point for the whole process. He calls, leaves voicemails, sends email updates and checks with his team. He was on top of things. He explained the work that was done and gave some tips. A big thanks to caliber collision and its great team!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied
Customer Service - 5.0/5.0 -
Great customer service. I was always informed on the repair, timeline and all.
Returned Clean
My Experience - 5.0/5.0 -
Louis was easy to reach and responsive. Quick turnaround, constant communication throughout, shuttle service provided.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Quick job with excellent product. Nothing more to say .
My Experience - 5.0/5.0 -
You did what was promised and exceeded your promises. Louis spoke clearly and honestly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From start to finish Kevin was an ambassador of customer service. Simply a wonderful representative for your firm.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Staff did excellent job from check in to pick up. Outstanding service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
thad gentleman how attend me is good person he resolve my question
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You were all great. Enterprise needs to to step it up. I didn’t get the car I reserved and it also smelled of cigarette smoke. Not good.
My Experience - 5.0/5.0 -
Great job!! Was always informed of the status of the repairs. Louis was great and very professional! I would recommend caliber to anyone that needs auto body repairs!
My Experience - 5.0/5.0 -
I want to thank everyone who was involved with my transaction. You have a very professional and warm staff who took great care of my needs. The experience was excellent from start to finish. I give you all 5 STARS !!! Thank You Sandra
My Experience - 5.0/5.0 -
I’m so completely satisfied