Caliber - Napa
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Exceptional customer service and my vehicle looked brand new upon return. Beau is phenomenal.
Customer Service - 5.0/5.0 -
Exceptional customer service and my vehicle looked brand new upon return. Beau is phenomenal.
Returned Clean
My Experience - 5.0/5.0 -
The team worked hard to get my car done in time for me to deal with a family emergency and Nick was a great communicator throughout the entire process.
Likely to Recommend - 5.0/5.0 -
definitely would recommend or use them again
Repair Quality - 5.0/5.0 -
very professional and great at communication
Customer Service - 5.0/5.0 -
great and courtesy customer service
Returned Clean
My Experience - 5.0/5.0 -
Very nice work, completed ahead of schedule. My bumper looks great! Beau took the time to enter my radio code to get it functioning again. Thanks again~
Likely to Recommend - 5.0/5.0 -
Convenient & close to my work
Repair Quality - 5.0/5.0 -
Nice clean work~
Customer Service - 5.0/5.0 -
Courteous & informative
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very friendly and did a very good job on my car. I would definitely go to them again.
Customer Service - 5.0/5.0 -
They were very friendly and did a very good job on my car. I would definitely go to them again.!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I had such a great experience with Caliber Collision thanks to Nick. From start to finish, he made the process so smooth he kept me updated every step of the way and made sure I understood what was happening with my vehicle. He was professional, friendly, and really went above and beyond to get everything done in a timely manner. I truly appreciate his excellent communication and the care he put into helping me. Please pass along my thanks to him and the team for a job well done!
My Experience - 5.0/5.0 -
I love them, they’re very helpful, and completely understanding when customers go in there stressed about their cars. I would definitely recommend them to everyone
Likely to Recommend - 5.0/5.0 -
They’re amazing
Repair Quality - 5.0/5.0 -
Beau made everything so easy & kept me updated on everything. Best service I’ve gotten and this was my first accident too.
Customer Service - 5.0/5.0 -
Beau made everything so easy & kept me updated on everything. Best service I’ve gotten and this was my first accident too.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good customer service
Customer Service - 5.0/5.0 -
Nick was very professional .
Likely to Recommend - 5.0/5.0 -
Very satisfied with the work and would recommend them.
Repair Quality - 5.0/5.0 -
Everything that needed to be done was done in a timely and efficiently manner. They were very respectful.
Customer Service - 5.0/5.0 -
Very respectful and gave us a clear understanding of what had to be done.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Nice staff, great work. Very clear communication. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Communication from Nick was timely, professional and clear. The repair looked great and was completed quickly. Team even went above and beyond, paying such attention to detail that they even straightened out a bent corner of a license ate (which was not part of the work order). Great service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding craftsmanship
Customer Service - 5.0/5.0 -
Exceptional customer service , best experience with a collision repair center.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Straight forward process. However, my last name is May… not Bernard
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
Would not return phone calls. Person who had answers to my questions never available when I called.