Caliber - Napa
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Nick was awesome! He kept me well informed with what was happening with my car
Likely to Recommend - 5.0/5.0 -
I have already recommended on Nextdoor
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Nick kept me informed the whole time my car was being repaired
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
All work was done very quick and good quality, thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and great work
Customer Service - 5.0/5.0 -
They took care of everything
Returned Clean
My Experience - 5.0/5.0 -
Fast service and Beau kept me informed of progress throughout the service! Caliber is the best!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very satisfied with the repairs and paint job! Thank you very much Caliber team!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I would rate my overall satisfaction as 10 out of 10. Nick and the entire team were professional, helpful, and genuinely committed to making sure I was satisfied with the repair. They took the time to listen to my concerns, answered my questions, and were willing to work with me to make everything right. Their customer service and dedication to standing behind their work gave me confidence throughout the process. I appreciate the effort they put into ensuring I left as a happy customer, and I would recommend them to others looking for quality repairs and excellent service.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Would definitely recommend to family
Repair Quality - 5.0/5.0 -
Great service overall
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
My Experience - 5.0/5.0 -
Nick was very professional and understanding. He filled us in every step of the process. The work done exceeded our expectations.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I completed this survey already! Everything was great! Beau was awesome. The only thing that could have made the experience better was to offer a ride to and from when I was dropping my car off and picking it up.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I will definitely recommend this place. They’re very professional and understanding and help you throughout the process.
Repair Quality - 5.0/5.0 -
They did a amazing job
Customer Service - 5.0/5.0 -
They communicated with me every step of the way
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Extremely professional and helpful. As a first time customer they explained everything so clearly and in an easy to understand way. Not to mention incredible customer service and genuine kindness. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Would recommend them highly thank you very much
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Beau was amazing from start to finish and he kept me informed of the progress of my vehicle all the way through finish. My truck looked great! Thank you! Robert Borsetto
My Experience - 5.0/5.0 -
Everyone in the Napa office was terrific, especially Nick amd Johnny. They answered all my questions precisely that left me feeling confident that everything was being handled with care The we regular updates were terrific and the work done to my car was profesional and flawless. I'm extremely pleased with the service I received.
My Experience - 5.0/5.0 -
Very professional job. Everyone was super nice and friendly. The team was very communicative throughout the whole process. This experience was amazing because not many business can meet these criteria’s. But this team went above and beyond !
My Experience - 5.0/5.0 -
Nick and the team were very friendly and knowledgeable. They provided thorough information and were very respectful too. The job on my car was wonderful. It looks so new!