Caliber - Napa
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Customer service was amazing. They even gave me a ride home and picked me up when my car was ready. They were great with calling and keeping me updated, and they also answered all of my questions.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I had an excellent experience with this auto body shop. Not only did they do a fantastic job on my car—everything was handled professionally, efficiently, and with great attention to detail—but they also went above and beyond in a way that truly meant a lot to me. I had lost a ring and didn’t even realize it might have been in my car. When I picked up my vehicle, I found it carefully placed on the seat for me. That level of honesty and thoughtfulness is rare and incredibly appreciated. It’s clear they take pride not only in their work, but also in how they treat their customers. I highly recommend this shop to anyone looking for quality service and trustworthy people.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
My experience was great with Caliber. They kept me updated often with where my car was at in its repair. It was nice and clean when I picked it up. Overall great experience
My Experience - 5.0/5.0 -
It was an easy and smooth experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.0/5.0
My Experience - 5.0/5.0 -
The process could not have gone smoother, the team did a fantastic job on the repair, can’t even tell my car got hit by looking at it. Extremely satisfied with the quality of work, how quickly it got done, and how the team went above and beyond to make sure I was well taken care of. 10/10.
Likely to Recommend - 5.0/5.0 -
Most definitely.
Repair Quality - 5.0/5.0 -
Could not have been a better experience. Timely, professional, and helpful. Went above and beyond expectations.
Customer Service - 5.0/5.0 -
Couldn’t have done a better job, kept me informed, updated with repair status, and overall just a pleasure to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Just a little delay
My Experience - 5.0/5.0 -
Amazing team! Incredible customer service…especially the smiles! 😊
My Experience - 5.0/5.0 -
Great experience with Nick’s communication on updates
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
They were great! Highly recommend
Repair Quality - 5.0/5.0 -
Great communication, very fast and efficient- very pleased with my experience
Customer Service - 5.0/5.0 -
Nick was fantastic!
My Experience - 5.0/5.0 -
I'm very happy with customer service, the detail on every single step with my repair.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 4.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Nick was great, very diligent and kept me informed every step of the way. Big thanks to Nick.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great team, Nick did a great job keeping me informed on the status of my car.
Customer Service - 5.0/5.0 -
Excellent, Nick did a great job.
My Experience - 5.0/5.0 -
Excellent communication through the entire process and knowledgeable and friendly staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Pretty professional stuff, they keep in touch for the updates about you car and they made a very good job with my Accord