Caliber - Napa
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Your service was absolutely great very professional and I give you a 10 for excellent thank you for your time and your consideration on my vehicle sincerely Joyce
Likely to Recommend - 5.0/5.0 -
I would recommend my friends or family to Caliber my overall experience there was Fine
Repair Quality - 5.0/5.0 -
Observing the final repair was terrific the car looks great and it was worth the wait. I was very glad to see my car was finished and superb work by Caliber
Customer Service - 5.0/5.0 -
The staff were pleasant and accommodating and communicated the information clearly regarding my vehicle I had an overall satisfied interaction with Caliber and pleased with the repair outcome
Likely to Recommend - 5.0/5.0 -
Yes I would recommend
Repair Quality - 5.0/5.0 -
Very professional and easy
Customer Service - 5.0/5.0 -
Very accommodating
My Experience - 5.0/5.0 -
The staff was very friendly and accommodating and Kellie made sure that I got my car back as soon as possible. And when my car was returned, not only was it repaired but it somehow looked even better than before it was damaged. Truly excellent service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car was returned to me in excellent condition and the service was great. I was updated of every step that was happening and I got my car back in a timely manner.
Customer Service - 5.0/5.0 -
Kellie was extremely helpful and friendly
My Experience - 5.0/5.0 -
Great customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The service was excellent! The staff was very friendly; Kellie and her team kept me informed every step of the way. My car looks brand new, thanks Calliber!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kellie and her team were great to work with!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was great and made the experience so much less stressful.
Customer Service - 5.0/5.0 -
Best customer service, I did not expect to be so happy with the process after an auto accident.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Justin and Allen were great to work with.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Super easy to work with, and very good at communicating with me through the entire process. My car looks brand new again.
Likely to Recommend - 5.0/5.0 -
Seamless process
Repair Quality - 5.0/5.0 -
Allen was great. Fantastic communication. He went over the top.
Customer Service - 5.0/5.0 -
Allen was great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Efficient and professional quality service
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0 -
Too expensive and always ending (much) more expensive than initially estimated. It seems that the estimate. which is already high, is constantly reviewed upwards (happenen 3 times on 3 repairs.)
Repair Quality - 3.0/5.0 -
The repair ended up being very expensive and the result is really not worth it. After talking to the shop customer service, we will schedule another repair.