Caliber - Napa
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I'm very satisfied with the customer service from the office and the estimator Allen. Allen took the time from the beginning to explain the repair process and communicated with us throughout the days. I appreciated that they made this process easy and the quality of the work was outstanding. My car looks new again. We will highly recommend Caliber Collision to our family and friends.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Best service ever!! And the best people ever!!
Likely to Recommend - 5.0/5.0 -
I am a repeat customer
Repair Quality - 5.0/5.0 -
Never easy to get a car fixed after an accident but these guys make it easy! Love the people and the service! Cant go wrong.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
We would recommend Caliber Collision with complete confidence.
Repair Quality - 5.0/5.0 -
Excellent work and customer service. Professional and very competent.
Customer Service - 5.0/5.0 -
Caliber Collision in Napa is superb.
Returned Clean
My Experience - 5.0/5.0 -
So professionals number 1
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent communication, delivered as promised and very quick, washed and looks better than when I dropped it off!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Top notch professional job. Communiication, timeliness, great work. And a good car wash to boot!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff at Caliber are very professional and pleasant. Alan kept me well informed of the process even though I’m in San Diego handling the repair of my Mom’s car in Napa where she lives. They treated us with respect and courtesy as if we owned an expensive-luxury car and not a 2008 Toyota Corolla S. Man did they do a beautiful job too! The car looks better than the day I gave it to Mom four years ago for her 80th birthday, and it was in pristine condition then and with only 30k miles! Not only did Caliber repair the damage incurred from Mom’s accident, but they also polished the vehicle’s headlight lenses to remove the oxidation. Here’s the paint icing on the car cake... they actually detailed the car, inside as well as outside. They did a thorough job too because they managed to find my sister’s lost driver’s license! Caliber worked with my insurance company so all we had to do was pay our deductible upon completion, which the patient woman at their front desk took care of over the phone with Mom. Then, when we thought it couldn’t get any better, they actually delivered the car to my Mom’s house! Finally, my rep at Geico told me that the repairs would be much more $ at most other shops. I would definitely take my German sports sedan to Caliber if needed.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Andrew from caliber collision in Napa was great! The repair was good and on time! Recommended
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair was great. Andrew was good to work with.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 1.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Your staff took care of returning the rental car. Saved us a trip
Repair Quality - 5.0/5.0 -
Excellent efficient service
Customer Service - 5.0/5.0 -
Very helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I told them that there was a break issue. They drove it. Pumped the brake a couple times and called it good. Took it to Honda... the breaks were at .1%. The guy told me he'd have it taken to honda to see what it was.