Caliber - Napa

4.9 (2,055reviews)
98%
906 Enterprise Way,  Napa,  CA  94558

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,055)

My Experience

Great service

My Experience

Likely to Recommend

Repair Quality

Very good service and efficient! Repair was excellent! And the communication was outstanding!

Customer Service

Returned Clean

My Experience

Beau was great and updated me each step!

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

I appreciate Nick and the staff for working with me and with my insurance company. Also all of the updates I received of the progress. Thank you.

Likely to Recommend

I would fill comfortable recommending you guys. Knowing that you’ll do a great job.

Repair Quality

Beautiful job on my car, thank you.

Customer Service

Treated me respectfully and answered all my questions.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I would highly recommend Napa Caliber Collision based on my experience with the helpful management and support staff as well as their thorough work.

Repair Quality

The service at the Napa office was fantastic! Everything was explained to me thoroughly and the workmanship was professional and well done. I would definitely recommend Napa Caliber Collision for any pain-free work when you get inconvenienced in a vehicle collision. Thank you!

Customer Service

Customer service was professional and thorough.

Returned Clean

My Experience

Excellent communication on updates and status. Very knowledgeable and transparent on all repairs with easy and clear explanations of details: friendly service going the extra mile.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Nick was extremely professional & thorough. He kept me up to date and had my vehicle ready ahead of time.

Likely to Recommend

Repair Quality

Very efficient. Great communication. Finished ahead of time!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Overall communication with the updates on repairs and timing of when my car would be ready was wonderful.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

great staff from titiana to nick.they were very patient with my lack of computer skills,and easy to speak with

Likely to Recommend

Repair Quality

When picking up the truck, it looked beautiful. All body work had great fit & finish. Color matched and lined up. A sensor indicator just registered. I’ll go back and see if they will inspect it.

Customer Service

If there’s one thing a company/shop can do is control how often they communicate with the customer and Collision Caliber of Napa did an Excellent job of keeping me informed! Parts ordering, estimate adjustments, installation progress. They were amazing.

My Experience

My husband and I are very pleased with the repairs, the expeditious service for the repairs, as well as the great Customer Service! It was a great experience having our car repaired there!

Likely to Recommend

I already have.

Repair Quality

Excellent work.

Customer Service

Very accommodating

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Wonderful service and in a timely manner!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service