Caliber - Naperville - 701 Frontenac

4.8 (2,567reviews)
96%
701 Frontenac Road,  Naperville,  IL  60563

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,567)

My Experience

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Based on my experience, I highly recommend Caliber Collision

Repair Quality

Brandon did a fantastic job on the repair

Customer Service

I had a great experience the customer service was outstanding

Returned Clean

My Experience

I had a positive experience and prompt repair/maintenance of my Nissan Murano. Polite customer service and kept me updated on the status throughout the calibration process, would recommend.

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Repair Quality

Customer Service

My Experience

They got my car back to me soon as possible and gave me updated along the way

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Car looked beautiful

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Returned Clean

My Experience

Very satisfied with the whole experience. Would highly recommend this body shop. They kept me updated throughout the repair.

My Experience

It was smooth experience

Likely to Recommend

My experience was so positive that Caliber will be an my list of places to recommend to friends and family.

Repair Quality

Brandon and everyone else with whom I interacted were personable and thoroughly informative.

Customer Service

Several times, I called the other Caliber and no one made me feel stupid. Neither did the transfer me. The made the correct contact and I had a call back within minutes.

Likely to Recommend

Repair Quality

I can't even tell that my car was in an accident. It looks brand new again. The work was amazing and the service was great. They even offered to let me leave my rental for Enterprise to pick up from their place. I was also updated often on the progress. I hope I don't have to do this again, but I would, since I am so pleased with how my car looks.

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Returned Clean

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My Experience

The repair portion was great. However, the level of professionalism initially was not great. Regardless, I'm still appreciative of the repair service.

My Experience

Likely to Recommend

Repair Quality

Return of my car took an extra week. I was told it was due to part availability. When I got the car back there was a large box in the back of my SUV.

Customer Service

I was advised of the progress.

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Very satisfied with the professionalism and communication . Delivered car ahead of time

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Returned Clean

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Returned Clean