Caliber - Naperville - 701 Frontenac
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very polite and very good work. Great communication throughout the repair process
Customer Service - 5.0/5.0 -
Great communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My repair looks as if the vehicle is new! It only took a week for completion.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Muy bueno
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was very friendly and helpful. The work was done quickly and was well done. I would go back if needed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Office was friendly and timely in service.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
Overall the repair was fine. But the time it took to repair was much longer then expected. On the claim estimate was stated approximately 8 days to repair, but from the day I dropped off (Monday morning) until the I was informed to pick up, it was 24 days. Also, there was no communication on the repair estimate or status updates since I dropped off. I had to call the shop every Friday to get the status updates my own. I mean if you don't care about the repair time, it should be a good place to get you vehicle fixed. My case just caused me a lot extra on the rental car.
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Friendly staff who explained entire process!
Likely to Recommend - 5.0/5.0 -
This shop was recommended to me and I would recommend too.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The team at Caliber Collision did an excellent job repairing my vehicle. They were transparent, kept me informed during the process, and delivered high-quality work. My car looks great, and I appreciate their professionalism and efficiency. Thank you for making a stressful situation much easier to handle.
My Experience - 5.0/5.0 -
Above and beyond my expectations! Workmanship, courteous service oriented, all the answers, best of all lifetime warranty for as long as you own the vehicle, and to too it off you get detailed exterior cleaning and an amazing interior refresh totally unexpected! Well done Caliber Collision Naperville!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I’m more than satisfied with your professionalism and customer care. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Diana Blauw and Brandon Holloway were exceptionally courteous, helpful, and understanding.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Very promptly and professionally done
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Clear communication, absolutely fantastic friendly staff, from drop off to pick up; everything was smooth. Thanks again!
Likely to Recommend - 5.0/5.0 -
I grew up in an auto body repair shop, my Father ran his own for years. Am glad there are shops around with people that he’d consider professional.
Repair Quality - 5.0/5.0 -
It looks good!
Customer Service - 5.0/5.0 -
Everyone was friendly and made the whole process smooth