Caliber - Naperville - 801 Frontenac
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great service, friendly staff. Very pleased and would recommend
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service, nice people, quality repair
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber collision took care of the claims and the collision repair for my car. I did bot have to intervene or follow. Very professional in their communication. They finished the job before time!!. Really had a hassleless, under promised and over delivered experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always satisfying from Customer Service to repairs
Customer Service - 5.0/5.0 -
Great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 0.5/5.0 -
Sent multiple messages- about fee overcharge and nobody handling it. Bambi has been the only one trying to fix this.!
Returned Clean
Likely to Recommend - 5.0/5.0 -
They do very good work.
Repair Quality - 5.0/5.0 -
They did an excellent job on the whole repair.
Customer Service - 5.0/5.0 -
The staff were friendly and informative threw out the repair.
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
There seems to be an alignment issue caused by the collision
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks for fixing the car quickly and keeping me in the loop with updates
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My truck looks fantastic, you can’t tell it side swiped a parking lot pillar at all. I was kept updated throughout the whole process and my truck was done a week sooner than predicted. I couldn’t be more happier with caliber collision.
Likely to Recommend - 5.0/5.0 -
You did a great job, very friendly service, and completely transparency on all services being preformed.
Repair Quality - 5.0/5.0 -
I am very satisfied with my experience with caliber. They did a fantastic job with my truck and kept me informed the entire time through texts and phone calls. My truck was also done a week ahead of schedule time. I can’t recommend them more
Customer Service - 5.0/5.0 -
Customer service was amazing. I was kept up to date and constantly in the loop. Complete transparency on everything that was happening with my truck.
Likely to Recommend - 3.5/5.0 -
Body work, yes. Major repairs, I'm not sure.
Repair Quality - 3.0/5.0 -
The car runs a bit rough after you fixed it. And the brakes were also pulsating after repairs. Have been pleased with your past body work but probably would not bring it to Caliber again for major repairs.
Customer Service - 4.0/5.0 -
Service was good. Thought I had to follow up more than I should have.
Returned Clean
My Experience - 5.0/5.0 -
Thank you to everyone who fixed my car. My piece of mind is intact and I appreciate the communication to keep me informed! I’d recommend your location to everyone!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am extremely pleased with the work and the customer experience while my vehicle was in the shop. Both Bambi and Roberto were amazing and very easy to work with throughout the entire process. They provided constant updates, so I never had to wonder about the status of the repair, and they went above and beyond to ensure that everything was fixed properly. The level of professionalism and communication made a stressful situation much easier to handle. I highly recommend this team for their quality work and excellent service!
Customer Service - 5.0/5.0 -
Roberto is amazing and you are extremely lucky to have such an individual dealing with your customers.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very good 👍
Repair Quality - 5.0/5.0 -
Decent Job Satisfactory