Caliber - New Britain
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
See previous
Repair Quality - 1.5/5.0 -
Took 23 days to get it all done for minor damage. Twice using non oem rear fender, disaster . Could rebuild a serious damaged car for 23 days
Customer Service - 1.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Too early to tell if work is totally satisfying.
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
I am very satisfied with the result; they were very helpful and sent messages with every update on a daily basis.
My Experience - 0.0/5.0 -
Overall it was good. The staff was excellent, and the communication was great, but there are some scuff marks on the bumper and a-pillar where they meet the fender that was repaired.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Fantastic people!! Friendly and easy to work with. They did a great job on my car as well! 😁👍
Customer Service - 4.5/5.0 -
Fantastic people!! Friendly and easy to work with. They did a great job on my car as well! 😁👍
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very pleasant experience
Customer Service - 5.0/5.0 -
Texted and call with updates
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Always treated as Family when walking into Caliber Collisions.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Everything was alright 👍🏾.
Customer Service - 4.5/5.0 -
It was fine.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional
Customer Service - 5.0/5.0 -
Never will go and else
Returned Clean
My Experience - 5.0/5.0 -
Very informative, and customer service was always available to answer questions. They even cleaned the car before we picked it up which was awesome! Thank you for taking care of our car!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thanks Matt appreciate very satisfied you guys did a awesome job😉😊
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thanks Matt u guys did awesome job 💪🏻👍🏻😊
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0 -
Yes, I would recommend it to other people in search of collision repair for your vehicle
Repair Quality - 5.0/5.0 -
They were very professional kept me up-to-date with the services. I was always aware of what was going on, and I recommend them to anyone else that needs collision work on their vehicle.
Customer Service - 5.0/5.0 -
The customer service was good and always answered my questions
My Experience - 5.0/5.0 -
I truly appreciated the transparent communication through every step of the process with calls and texts. The attention to detail and adherence to anticipated deadlines was great also!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You were on point as how long it would take to fix.. staff was very nice to communicate with.. i would recommend anybody i know to you.. thank you again
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My jeep looks great..thank you