Caliber - New Britain
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Excellent support from Rosie; knows the business and great job communicating every step of the way. Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great!
Customer Service - 5.0/5.0 -
Kept posted all the way by Rosie and vehicle was completed 4 days ahead of the original deadline.
My Experience - 5.0/5.0 -
Very happy with results and professionalism
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would highly recommend this place to family and friends
Repair Quality - 5.0/5.0 -
Very professional establishment who go above and beyond to ensure you are aware of what they are doing and keep you informed regularly. Their technicians did an incredible job repairing the damages to my Jeep, making it look like nothing ever happened. I would highly recommend this place for anyone who wants quality work from competent and reliable people.
Customer Service - 5.0/5.0 -
Amazing people who went above and beyond to help ensure my jeep was repaired.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Rosie is amazing. She communicated with me throughout the entire process and went above and beyond to make sure my time without a vehicle was easy. She and the staff did a great job.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy with my service!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Definitely recommend them
Repair Quality - 5.0/5.0 -
Caliber Collision went the extra mile to get my car repaired on time. I will recommend them to everyone I know and use them again if necessary.
Customer Service - 5.0/5.0 -
Excellent job
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Im so happy with the worker from Calliber the do a very good job im very satisfecho and the personal in from desk very frienly
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Car looked beautiful. No signs of distress and it had been washed inside and out. Rosie was awesome to work with as was Dell and everyone in the office. Helpful and knowledgeable and sent me text each day with an update and my car was finished early. Overall excellent experience and will refer everyone to Caliber.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service. Rosie was amazing. Car looks beautiful and was cleaned up inside and out before I picked it up. Would highly recommend to anyone!
Customer Service - 5.0/5.0 -
Excellent l. Dell was informative helpful and gracious
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber did a very good job. They did the work in a timely manner
Customer Service - 4.5/5.0 -
Ver good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service from start to finish. I got my car back way faster than I expected. And it looks better than the day I first bought it. The whole team was very professional and took care of me. The prices were fair and the total came out just as estimated. I would definitely recommend to anyone who needs work done.