Caliber - New Britain
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Caliber Collision is great! If I get into an accident, They’re my first choice. Mistakes happen whether it’s the insurance or the collision you could be sure that the managerTom will fight for you tooth and nail.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber Collision is an excellent company who puts expertise and customer service first.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
On time. No issues
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was extremely satisfied with the repairs done to the car! It looks like it was never even damaged the work was done so well. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thanks for repairing my SUV.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an excellent job.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Work to redo in ct was good but original work in Fl was nothing short of terrible. And you had the car for TWO weeks in both locations. This wasn’t a big repair?
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car looked brand new inside and out when I got it back. It looked and drove amazing. It was my first time using them and I would definitely use them again. The staff was super nice and I was updated frequently on progress the whole way through the repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an amazing job. My car looks brand new again. Very friendly staff and kept me updated through the whole process.
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
After I left the auto body shop, I needed to go get gas at the gas station. I noticed when I got to the gas station that my gas tank lid would not open. I had to drive all the way back to the auto body shop and asked why it would not open. I did speak to an inspector about this problem when I came back, but,, it is an inconvenience for me knowing that it was not fully fixed the way it was before the accident. Now, I have to wait for the part to come in, go back to the auto body shop and get it fixed. Hoping that it’s fixed properly. Karen .
My Experience - 5.0/5.0 -
I am completely impressed by this well oiled machine. Alyssa made things seamless with all things insurance and rental. When she said she had me, she really did. Tom went out of his way to make sure every detail of my repair was perfect and I was made whole after the accident. I would recommend Caliber to friends and family any day. Thanks guys!!
Likely to Recommend - 5.0/5.0 -
I would 100% recommend Caliber Collision.
Repair Quality - 5.0/5.0 -
The entire experience at the location was top tier. Alyssa made sure to handle everything with the insurance and rental for me. Tom kept me in the loop and gave excellent customer service.
Customer Service - 5.0/5.0 -
Excellent across the board