Caliber - New Britain
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
My experience with Caliber Collision was excellent. From my first meeting through picking up my repaired car, they kept me informed and educated about the process every step of the way. And the repair work was excellent. I would use them again without hesitation.
Likely to Recommend - 5.0/5.0 -
I’ve already recommended.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Rosie, and all the staff at Caliber Collision are amazing. Their customer service and communication throughout this process was impeccable and I would go every single time if I had to and I appreciate everything they’ve done. They get five stars on my book for customer service, quality, communication, great work ethic, job well done, I can go on and on!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Muy buen trabajo
Repair Quality - 5.0/5.0 -
Todo muy buen excelente trabajo
Customer Service - 5.0/5.0 -
Muy bueno
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0 -
Rosie was terrific and Adam was great and made me feel satisfied
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was very impressed by the professionalism and helpful manner of the staff at Caliber. Thank you to Dell and particularly Tammy (Service Advisor) who was straight-forward with her answers. After a bad experience of having my car stolen, found and needing repair, I felt relieved when working with those at Caliber and my car (a 2013) was returned in great condition.
Likely to Recommend - 5.0/5.0 -
The staff and my technician Tammy were very professional.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
This will be by second review and survey of Caliber Collision. I found the company to be very professional and reliable.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I could not ask for a better and reliable service. Helped me in every way possible and I am back with my own vehicle. The timing was on point as well. I won't hesitate to recommend the company. Mrs.Ortiz
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing work
Customer Service - 5.0/5.0 -
They made it easy, and simple. They made my experience there very enjoyable.
Likely to Recommend - 5.0/5.0 -
Si lo recomendaría algún amigo o familiar porque son equipo profesional para hacer los trabajos limpios y profesionales en las reparaciones de los autos….
Repair Quality - 5.0/5.0 -
Execelente trabajo que hicieron en la reparación de mi carro lo recomendaría con algunos amigos
Customer Service - 5.0/5.0 -
Execele servicio con el personal que atendió
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Job well done 👍
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They are on top of the job that they have to fulfill. They keep you informed on whatever they are doing for you and the time frame it will take.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The car looked like it never got to an accident, They also detailed the car inside which I fell blessed. Thank you caliber collision for a job above well done.
My Experience - 5.0/5.0 -
Excellent customer service. Excellent work. Would highly recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Well done
Customer Service - 5.0/5.0 -
Excellent. Very professional
My Experience - 5.0/5.0 -
Happy with all the work done by all involved, thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a good job on repairs
Customer Service - 5.0/5.0 -
Good at keeping me advised on the progress of repairs
My Experience - 5.0/5.0 -
I was kept up to date on the repairs on my car. I am so happy to pick up my car and able to see the care they put into fixing my car! Beautiful job!