Caliber - New Britain
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I was in constant communication and in the loop about the repair process. My car came back nice and clean!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Matthew made everything easy and clear to understand. Always updated me on anything that was going on with the vehicle.
My Experience - 5.0/5.0 -
Everyone was friendly, courteous and professional. I especially appreciated the excellent communication. Overall I was very impressed. My car looks great!
My Experience - 5.0/5.0 -
Caliber made the whole process easy and convenient. They kept me updated every step of the way and did a fantastic job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
excellent and very professional work done! I have no zero complaints! I’m grateful to the people at Caliber who worked on my car! 100% satisfied.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did an excellent job with my car. The customer service was top notch and the manager was amazing. He made me feel like part of the family and assured me that all is well with my car. It is much appreciated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks great. Looking forward to driving it and making sure it’s good as new!!
Customer Service - 5.0/5.0 -
Felt like I was a family member!
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Great service !
Customer Service - 3.5/5.0 -
Tom was very professional and paid attention to one’s questions and concerns! Overall he was great
Returned Clean
My Experience - 5.0/5.0 -
Thank you for making my car a priority. Great customer service!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great experience!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
great job!
Customer Service - 5.0/5.0 -
very friendly and helpful!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fantastic customer service.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Quick easy repair job well done . Thank you
My Experience - 5.0/5.0 -
Excellent service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work
Customer Service - 5.0/5.0 -
Excellent work
My Experience - 5.0/5.0 -
I was in a very bad car accident whole back of my car was damaged. Took my car to caliber collision, and I was very happy with the work. They honest they stand behind their work and the general manager Tom wait for me on Saturday even they always close on Saturdays I highly recommend caliber collision to anybody who’s got a car problem my car looks great!
My Experience - 5.0/5.0 -
amazing service and work!
Likely to Recommend - 5.0/5.0
Repair Quality - 2.5/5.0 -
worked on my car without telling me an estimate, which was over 3,000. my car is definitely worth less than that i wish they would’ve just totaled it.
Customer Service - 5.0/5.0 -
the shop itself and workers are great and i will probably go back for all my problems concerning my car now
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I will be recommending this to family, friends, and customers too if needed.
Repair Quality - 5.0/5.0 -
This was my first experience with the process of needing autobody work. Was truly an easy experience.
Customer Service - 5.0/5.0 -
Constant communication and care towards my vehicle was outstanding.