Caliber - New Britain
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I have not one negative thing to say. The experience was much easier than I thought it would be.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Tom, Carmen and the other guy in front was super nice to me, really help me with different situations I had with my insurance and did a really good job on my car and fixing it! Really respectful people of the front staff there!!! 100%
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I wish timelines were kept. It took forever
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly, good communication and great service. 10/10
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
There was no problem, I was satisfied with the service I received
Repair Quality - 5.0/5.0 -
I'm satisfied
Customer Service - 5.0/5.0 -
The service was good
Likely to Recommend - 5.0/5.0 -
I've already started to spread the word.
Repair Quality - 5.0/5.0 -
The service and workmanship I received exceeded my expectations.
Customer Service - 5.0/5.0 -
Very professional, they answered every question I had and followed up as they promised.
Returned Clean
My Experience - 5.0/5.0 -
The whole experience was great! Very customer focused. Liked getting all the periodic updates. Car was ready one day early!
Likely to Recommend - 5.0/5.0 -
Very professional organization.
Repair Quality - 5.0/5.0 -
The staff was very professional and helpful. It was great to get all the text messages with the on going status of my repair.
Customer Service - 5.0/5.0 -
Great customer experience!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am so pleased at the wonderful repairs that Caliber Collision did on my car. It looks amazing. They were wonderful at everyone stage of the process. Their price was very reasonable.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I went with caliber collision based off their Google reviews. I am so happy with my choice.
Customer Service - 5.0/5.0 -
I received timely and constant communication about the repairs
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Courteous snd efficient!