Caliber - Odessa - E 45th St
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was rough at first and then when Jarod took over he went above and beyond to make everything more than perfect!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff is very helpful and polite. They even came out of pocket their own money of some things the insurance wouldn't cover.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Truck looks perfectly new again.
Customer Service - 5.0/5.0 -
My truck was completed in a very timely manner. I was very satisfied with the work and time in shop. Your customer service was amazing. I don’t know where you found Billie Britain but she needs a raise!! She has the most amazingly friendly and polite customer service skills I’ve seen in a long time. A job well done. Thank you
Likely to Recommend - 5.0/5.0 -
Great people to work with
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They did a beautiful job.my car was clean inside and out.
My Experience - 5.0/5.0 -
Great experience in all aspects of the repair. My rep called me frequently with updates and let me know what was being done and what still needed to be done. Best experience I’ve had with an auto repair. Give him a raise.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They left my truck looking like new. Can’t even tell it was damaged.
Customer Service - 5.0/5.0 -
The rep taking care of my car was amazing. He would constantly call me with updates on what was done to my vehicle and what still needs to be done.
My Experience - 5.0/5.0 -
Josh was great. Your partnerships with Nationwide and Enterprise made this one of the easiest and stress free repairs I have ever had to experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The work was done ahead of schedule and an excellent job. Well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
I feel like they did a pretty decent job. But Allstate was horrible to deal with through this process
Repair Quality - 3.5/5.0 -
Work seems to be good except for the buffing out of the scratches because Allstate wanted to play games with value of payment of labor in time frame for buffing. Instead of completing the buffing task and finishing it to make the vehicle look great y’all chose to only do the bare minimum and then say to me that it’s was so much area to buff when it was 5 spots about the size of a foot diameter in each location. Caliber chooses money and excuses over quality.
Customer Service - 3.5/5.0 -
While I liked the 2 times a week check in, the laughable pressure that the technician tried to express that he needed agreeable payments or oks from Allstate or the work would be withheld. As though I had any control over the process and payment agreements between Allstate and Caliber???
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
miranda was lit