Caliber - Odessa - E 45th St
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Your team did an excellent job keeping me updated on the process of the repairs to my vehicle. It really helped with easing my mind through the process.
My Experience - 5.0/5.0 -
The truck looked and ran beautifully as if it had never been damaged. Great job and great help and updates from Josh.
Likely to Recommend - 5.0/5.0 -
I have already recommended this particular shop to my supervisor for work on our work vehicles that need some repair
Repair Quality - 5.0/5.0 -
Truck looked perfect and ran and drove like an accident never happened. Josh and his team really took care to do a great job.
Customer Service - 5.0/5.0 -
Ladies at front desk were very friendly and Josh did his part to let me know how repairs went.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Did a very great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good Job
My Experience - 5.0/5.0 -
I was updated on a regular basis, it was nice to know how everything was progressing. The truck looked great when I received it, couldn’t tell it had ever been in an accident. Was repaired and returned to me in a timely manner.
Likely to Recommend - 5.0/5.0 -
Was happy with the workmanship
Repair Quality - 5.0/5.0 -
Was very professional and kept me updated weekly
Customer Service - 5.0/5.0 -
Update one or twice weekly
Returned Clean
My Experience - 0.0/5.0 -
The car came out great! I just wish there was a bit more communication from start to finish and especially during the completion part. Other than that, I’m happy with the experience! -Autumn
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Beyond satisfied!
Customer Service - 5.0/5.0 -
Beyond satisfied!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for an amazing job and getting my truck in and out.
Customer Service - 5.0/5.0 -
Great customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Took awhile but it always seems to in West Texas. Service was great. Friendly and helpful. Always available to update
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
They suck took for ever to get car done and they keeped saying it was my insurance taking long and all this time it was them and the lady lie and cant add check insurance send they would not release car at the end becuse they said they did not have all the money and that was a lie they just could not figure out that they need to add all 3 check plus the deductible and dam total amount !!! so yes will never use them again...
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Josh was amazing to work with and always updated us with the progress of the vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Josh was our point of contact and he was amazing at communicating with us and getting everything done timely and efficiently
My Experience - 5.0/5.0 -
Overall a good experience in getting vehicle repaired in a timely manner.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ariana, who was my contact was very helpful, professional she kept me updated throughout the process.
Customer Service - 5.0/5.0 -
Everyone was very courteous.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
I would definitely recommend to a friend, I would only ask that they inspect everything so that the same thing doesn’t happen to them.
Repair Quality - 3.5/5.0 -
The vehicle looks great but the drivers side armrest inside the vehicle was damaged when I picked up the vehicle. The little plastic screws attaching the armrest to the door panel had been broken.