Caliber - Orlando - W Oak Ridge Rd

4.8 (2,679reviews)
97%
2121 W. Oak Ridge Rd,  Orlando,  FL  32809

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,679)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

The overall experience from the day I dropped off my car. Steve explained everything to me. I received daily text with updates. My original due date was 10/7, but they finished on 10/2. My car looks amazing.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Everyone here at this location was absolutely amazing, James went over everything with me and the process from start to finish. I was heading to california for my birthday and was receiving updates during my trip on the progress and my car was ready right on time. The process was oh so seamless. Thank you guys!

My Experience

A 1 job time and work

Likely to Recommend

Repair Quality

It took 10 days longer than I expected to get my car. Every time I called the location, I would talk to the assistant/secretar,y and he would say my adjuster would call me by the end of the day, and he never did, except when I contacted my insurance, asking about what was happening. I had asked for the back scracthes to be fixed when they asked me if I wanted any other services added, and originally I thought the extra time was due to this, but that was in fact not fixed. Finally, the interior of my car did not seem clean when I picked it up.

Customer Service

Explained on the other commentary

Returned Clean

My Experience

Steven was kind and helpful.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone was extremely professional, knowledgeable and wonderful to work with. From the first time I called to the end I was taken care of including the smooth transaction and collaboration with the rental car company was a pleasant experience. They even provided updates throughout the process and had my car ready in now time managed to get it done a week prior than what was initially expected. Everything was thoroughly explained and repairs look great. The collaboration with my insurance company and the rental car service was excellent. I couldn’t have asked for a better experience in a time right after an accident . They definitely made my experience a great one plus they even cleaned my car inside and out, tires shined and rims. They thought of everything which didn’t go unnoticed!! Best experience!! Would definitely recommend Caliber Collision!!

Likely to Recommend

EXCELLENT SERVICES

Repair Quality

This is the second time I bought my car to Caliber and always had EXCELLENT SERVICES AND EXCELLENT JOB ON THE CAR.

Customer Service

EXCELLENT

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Steve was very nice and caring

Likely to Recommend

Repair Quality

Stephen and the team was professional throughout the process. Thanks !!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

On time and professional

Likely to Recommend

Repair Quality

Quick and quality service.

Customer Service

Returned Clean

My Experience

Matt and the team were great communicators and always very helpful. I received great service.

Likely to Recommend

Repair Quality

Great communication and service.

Customer Service

Returned Clean

My Experience

Did excellent repair job even though the insurance company gave constant problems during the ordeal

Likely to Recommend

Excellent repair job

Repair Quality

Did excellent repair job even though the insurance company fought them every step of the way

Customer Service

Very friendly staff seemed very helpful

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean