Caliber - Pflugerville

4.6 (6,633reviews)
94%
1312 Fm 685,  Pflugerville,  TX  78660

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (6,633)

My Experience

The worker done was mechanical And the mechanic did not even clean the area after work completion just did job and left the are with debris With out cleaning it

Likely to Recommend

Repair Quality

We are very satisfied with the quality of service we received and everyone was very helpful and amicable. Thanks again Gina and Christina !!!

Customer Service

Returned Clean

My Experience

Tosha is great!! No further comments.

Likely to Recommend

Repair Quality

Customer Service

My Experience

I did not accept the vehicle as the repairs were not completed correctly. The trunk was not aligned and the bumper was off set.

Likely to Recommend

Repair Quality

The repairs on my car were not completed correctly and the case was returned to me in an unacceptable condition. My car has been in the repair shop for 30days and it is unclear when the car will be returned. My service agent Brock has tried his best but he situation is very disheartened and a poor reflection on Caliber service to costumers. This is my second time using this repair shop and my first experience was very positive, this experience has not been the same.

Customer Service

My service agent has tried but, I have had to be the person reaching out for follow up as my car is supposed to be ready today as today is the last day I will have a rental through my insurance. I placed a call this morning as there has been no updates or communication and it is still unclear if my vehicle will be ready today.

Likely to Recommend

I do and would recommend.

Repair Quality

Great service all the time when needed.Very friendly staff. Very prompted service and work done to perfection. Highly recommend.

Customer Service

Great work.

Returned Clean

My Experience

I thank Brock McLaughlin for all help helping to reach out to insurance adjusters and others with lots of patience on his hands when they wouldn't reply to our emails and phone calls. GREAT JOB BROCK and thank you.

My Experience

Jeff is very personable and asked if I was satisfied with the repairs. Tosha on the other hand, just seemed done with me. I asked more than once to confirm that all my concerns, potential unseen damages, were addressed. I still do not have an answer. When I picked up my car, it still needed a small correction.

My Experience

Tosha kept me informed with every step of the process, she made me feel at ease with her knowledge

My Experience

Took my car to have rear bumper fixed and what a great job Caliber Collision did.

Likely to Recommend

Repair Quality

Just ok

Customer Service

My Experience

Great job. Brandon Thank you soo much. Veru fast ,professional and efficient. Thank you

Likely to Recommend

Yes I will definitely recommend this shop.

Repair Quality

Extremely happy with Brandon and the whole team that work with him. Thank you so much to the front Desk staff ❤️ that was always polite and respectful with me. I will definitely come back and recommend this location to anyone. Thank you. MADELIN

Customer Service

excellent

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

My advisor was Gina. She was great. She kept me informed throughout the process. They originally estimated 2 weeks. The process was finished ahead of schedule. Your staff is very friendly.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I appreciate the quick turnaround on the professional repair work!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service