Caliber - Plano - Coit Rd
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
1st call received from the Call center I was provided incorrect information.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent customer service and my car looks brand new. Thank you!
My Experience - 5.0/5.0 -
Gavin was my service advisor. He was excellent. He kept me informed, gave me his best price and listened to my concerns. My car was in and out in 3 days.
My Experience - 5.0/5.0 -
Very customer friendly service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
I have mixed feelings. The body work was great, but receiving my car with non-functioning parking assist camera without accepting responsibility was not cool.
Repair Quality - 2.5/5.0 -
My car came back with no working camera. They had replaced damaged sensors as part of the repair. I brought the car back and they ran tests and said it was recalibrated but the rear camera (which was not part of the rdamage from the collision) was working when I brought it in. It was suggested to me that it was just a coincidence. I don't think they had malicious intent and I'm sure they did everything they could but parts of my car that went into the shop in working condition should come out in the same working condition or they should assume the responsibility for restoration. Instead I was sent to my Lexus dealership.
Customer Service - 4.0/5.0 -
They were friendly.
My Experience - 0.0/5.0 -
My driver mirror does not work and now the car is over heating. I was also needing my windshield wiper fluid container replaced and a quote on a piece that was not in the car accident.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
Quality of the repair wasn't great. Service was friendly
Repair Quality - 4.0/5.0 -
Service and communication was excellent. Quality of work wasn't perfect - logo was installed off-center, panel alignment was off by several millimeters
Customer Service - 5.0/5.0 -
friendly staff and great communication