Caliber - Plano - Coit Rd
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 2.5/5.0 -
Quality of the repair wasn't great. Service was friendly
Repair Quality - 4.0/5.0 -
Service and communication was excellent. Quality of work wasn't perfect - logo was installed off-center, panel alignment was off by several millimeters
Customer Service - 5.0/5.0 -
friendly staff and great communication
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Never. I will tell people to avoid you like the plague.
Repair Quality - 0.5/5.0 -
Poor quality paint, poor quality mechanical. Obvious that the majority of your business comes from insurance. Nobody in their right mind would refer this shop
Customer Service - 0.5/5.0 -
Everything about this experience was horrible. I would not recommend this company. Vehicle returned with missing paint on new components and a mechanical issue. Mechanical issue not fixed, further damage caused by the shop on a different part of my vehicle. Worst experience I have ever had with a shop.
My Experience - 0.0/5.0 -
My car was returned with missing paint on a brand new bumper. When ai left the parking lot there was grinding noise from a failed component due to the accident. When I picked the car up, the shop had damaged paint on a completely different part of the car. Horrible experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The work was excellent. Everyone was extremely helpful and knowledgeable.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I liked Joey communicating with me about the repairs to my car.
My Experience - 5.0/5.0 -
Great work. Smooth process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Smooth and easy process. Good communication and great finish work.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
My experience with Caliber Collision over the years has been great. This last repair not so much. Three things: 1) The final price I was quoted changed from what the final bill was. I wasn’t given a good explanation of why it increased. 1,460.38 quoted. I was informed when I picked it up the total cost was $1,705.38, which I paid. 2) Informed that the car was put back together on 4/16 but that it needed calibration. The calibration wasn’t completed until 4/20. I That is understandable because the car has so many electronics. But there is now a problem with the SOS emergency system that did not exist when I brought the car in. Was informed of that when I picked the car up. Rep said they could take care of it but I told him I’d take it to Audi. Very disappointed. 3) There was debris left on the driver side floor. The protective covering was removed when the vehicle was handed over which left small particles that I cleaned off myself. Not a beig deal but probably better to remove and inspect before handing it over. Presentation is important.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Justin was great!