Caliber - Plano - Coit Rd
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I liked Joey communicating with me about the repairs to my car.
My Experience - 5.0/5.0 -
Great work. Smooth process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Smooth and easy process. Good communication and great finish work.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
My experience with Caliber Collision over the years has been great. This last repair not so much. Three things: 1) The final price I was quoted changed from what the final bill was. I wasn’t given a good explanation of why it increased. 1,460.38 quoted. I was informed when I picked it up the total cost was $1,705.38, which I paid. 2) Informed that the car was put back together on 4/16 but that it needed calibration. The calibration wasn’t completed until 4/20. I That is understandable because the car has so many electronics. But there is now a problem with the SOS emergency system that did not exist when I brought the car in. Was informed of that when I picked the car up. Rep said they could take care of it but I told him I’d take it to Audi. Very disappointed. 3) There was debris left on the driver side floor. The protective covering was removed when the vehicle was handed over which left small particles that I cleaned off myself. Not a beig deal but probably better to remove and inspect before handing it over. Presentation is important.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Justin was great!
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
From the beginning I was treated promptly and kept apprised of progress as repairs progressed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
seems like y'all need a new parts manufacturer or a different shipper lol the parts kept coming in damaged- when I told my husband & friend they couldn't believe it!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Overall great on the repair! Only downside was we were told our car was ready to be picked up and when we went back to the location where we dropped it off, the car wasn’t there and was towed to a different caliber collision about 30 minutes away.