Caliber - Plano
In operation 29 years, 27 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job and kept me updated on regular basis.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Would recommend this service to my coworkers at the office
Repair Quality - 5.0/5.0 -
The car is back to good condition
Customer Service - 5.0/5.0 -
Beyond satisfied with the customer service. Upon dropping the car off Jeff arranged a ride for me to get back to my office. And when the car was finished they accommodated by dropping the car back to the office
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair work was beautifully done.
Customer Service - 5.0/5.0 -
Overall, I appreciate the politeness of the team however, I only feel semi satisfied with my experience.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
They did a great job and Jeff kept me informed throughout the process.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0 -
Face to face was pleasant and helpful. Rental car was easy to get and drop Off. But poor communication and poor detail of car before returned.
Repair Quality - 3.5/5.0 -
When I came to pick up the car. The door that was fixed was not lined up appropriately. I had to wait for them to adjust it.
Customer Service - 3.0/5.0 -
They typed in my phone number I correctly. So I was never receiving updates. I called them to car that fixed.
Returned Clean
My Experience - 5.0/5.0 -
Thank you for excellent work and quick completion.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jeff was professional, accommodating, and managed expectation really well. Work was completed on time and great quality!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My little red Prius looks brand new! Excellent job fixing the damage!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
From drop off to pick up and the updates in between, Service Advisor Jeff delivered exceptional customer service with my car repairs. He kept me informed and was diligent about doing it right the first time instead of rushing repairs only for me to have to come back for touch ups. Highly recommended!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Chris was awesome. He was professional and also caring. He advised me well throughout the whole process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Chris was wonderful. He explained everything throughout the process. I never go anywhere else when one of us has an issue.
Customer Service - 5.0/5.0 -
Love Chris
Returned Clean
Likely to Recommend - 4.5/5.0 -
Muy bien
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Muy bien