Caliber - Plano

4.8 (5,429reviews)

95%

(972) 423-5651

1203 Avenue K, Plano, TX 75074

95%

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1203 Avenue K
Plano, TX 75074

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About Caliber - Plano

See Photos

1203 Avenue K
Plano, TX 75074

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 27 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

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Website

Reviews (5,429)

Sort By:
Newest
Rating

4,549 Customers Rated

5 Stars

72.4% Complete

(3930)
4 Stars

6.6% Complete

(357)
3 Stars

1.6% Complete

(86)
2 Stars

1.3% Complete

(69)
1 Star

0.5% Complete

(27)
< 1 Star

1.5% Complete

(80)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The staff received widespread recognition for being friendly, professional, and courteous throughout the repair process. Communication was frequently highlighted as a strength, with customers appreciating regular text and phone updates that kept them informed at every stage. Many customers were pleasantly surprised when their vehicles were completed ahead of schedule, reflecting strong operational efficiency. A few customers noted areas for improvement, including more consistent communication during delays, better alignment of repaired parts, and ensuring vehicles are thoroughly cleaned before return. Overall, the vast majority of customers expressed high satisfaction and indicated they would return and recommend the shop to others.

Select to learn more

Service Quality
Timeliness
Communication

"Incredible job!! The car is pristine, everything and then some."

"... progress and the job was finished sooner than expected. The repair and painting was perfect! There was flawless coordination with my use of a rental car too. It ..." Read more

"Great work and paint looks like OEM"

"I can see some gap between bumber and light and also front passenger fender. They mentioned fender, light and ..." Read more

"Caliber collision is a class act. I was very happy to learn that the at-fault insurance company used caliber ..." Read more

"They were so wonderful at CALIBER COLLISION! They estimated a week for repairs and had it done in 3 days! Looks AMAZING! THANK YOU"

"Delayed twice and ended up taking three weeks"

"Car was ready before originally promised."

"Only take 4 days to finish fixing my car. I don't need to rent a car, good."

"... control checks on the truck prior to returning to us. The communication from the service advisor was poor at best. We had to keep calling for updates, were told multiple ..." Read more

"Same comment as before. I had to be the front-runner with communication. Otherwise, very nice staff."

"More frequent updates via text messages would have been awesome, but the level of customer service was still ..." Read more

"Communication was amazing. All my questions was answered"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Incredible job!! The car is pristine, everything and then some."

"... progress and the job was finished sooner than expected. The repair and painting was perfect! There was flawless coordination with my use of a rental car too. It ..." Read more

"Great work and paint looks like OEM"

"I can see some gap between bumber and light and also front passenger fender. They mentioned fender, light and ..." Read more

"Caliber collision is a class act. I was very happy to learn that the at-fault insurance company used caliber ..." Read more

"They were so wonderful at CALIBER COLLISION! They estimated a week for repairs and had it done in 3 days! Looks AMAZING! THANK YOU"

"Delayed twice and ended up taking three weeks"

"Car was ready before originally promised."

"Only take 4 days to finish fixing my car. I don't need to rent a car, good."

"... control checks on the truck prior to returning to us. The communication from the service advisor was poor at best. We had to keep calling for updates, were told multiple ..." Read more

"Same comment as before. I had to be the front-runner with communication. Otherwise, very nice staff."

"More frequent updates via text messages would have been awesome, but the level of customer service was still ..." Read more

"Communication was amazing. All my questions was answered"

Peyton (Toyota owner) reviewed 8/8/26

Claudia (Toyota owner) reviewed 8/6/26

Muy bien

Marico (Nissan owner) reviewed 8/4/26

Aaron (Toyota owner) reviewed 8/3/26

Tam (Lexus owner) reviewed 8/3/26

Very nice staff, especially Chris. Great job! Thank you.

We did come back and will recommend to friends and family

Good service and nice staff

Nice and helpful

Alem (Toyota owner) reviewed 8/3/26

Margaretta (Honda owner) reviewed 7/30/26

Janice (Ford owner) reviewed 7/30/26

Everyone I had interaction with were very nice and accommodating. I did have to call them every day for a status update and they kept my car for a week for the repairs.

Same comment as before. I had to be the front-runner with communication. Otherwise, very nice staff.

Shan (Ford owner) reviewed 7/27/26

Terrence (Ford owner) reviewed 7/24/26

Mark (Hyundai owner) reviewed 7/23/26

Nice job

Plastic sure is expensive.

Very professional

Amy (Jeep owner) reviewed 7/21/26

Driver side rear door has a small dent above handle and corrosion behind the handle under the paint

John (Chevrolet owner) reviewed 7/20/26

James (Lexus owner) reviewed 7/16/26

We had our vehicle repaired of hail damage about a year ago. The headliner had began to sag near the driver door. Upon closer inspection there's also damage to the headliner itself. I took the vehicle back into Caliber and met with Casey. Though he was not at that location when the initial work was done he worked with me to prepare the damage from the previous visit. Casey was patient and top-notch in regards to customer service. While it wasn't ideal to have to return for additional repairs Casey made the process as smooth as possible.

Ikram (Nissan owner) reviewed 7/16/26

Yes 100%

Happy, took my car for body work to Caliber Collision shop K Ave, great job . Give four and 1/2 stars.👍

Sarah (GMC owner) reviewed 7/15/26

Katie (Toyota owner) reviewed 7/7/26

Ashley (Mazda owner) reviewed 7/6/26

Everyone there was so amazing and helpful! Will 100% recommend from now on and this will be my go to spot if I ever need anything :)

Justin (Lincoln owner) reviewed 7/6/26

Cathy (Toyota owner) reviewed 6/29/26

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I-CAR and ASE are the two most recognized auto collision repair training and certification bodies in the auto body industry.

Caliber - Plano

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Plano

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (5,429)

4,549 Customers Rated

My Experience - 5.0/5.0

Likely to Recommend - 4.5/5.0 -

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0 -

Customer Service - 4.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 3.5/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0