Caliber - Plano
In operation 29 years, 27 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great customer service. Receptionist was very friendly and helpful. Tim worked with me to get our vehicle repaired through the insurance companies and also a self pay repair. Happy with the repairs and they came in under budget on the self pay repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am very pleased with the communication, quality work, and timeliness of getting my Mazda CX-5 up and running after my front bumper took a bad hit. I appreciate the customer service Tim provided through the process, and the partnership with Enterprise made dropping off my rental car easy.
Customer Service - 5.0/5.0 -
I am very pleased with the communication, quality work, and timeliness of getting my Mazda CX-5 up and running after my front bumper took a bad hit. I appreciate the customer service Tim provided through the process, and the partnership with Enterprise made dropping off my rental car easy.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communication
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I worked with Gregory and he was great! Prompt communication and the repair took shorter than expected. I would choose this shop again for any future repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great job!
Repair Quality - 5.0/5.0 -
Great service from Caliber
Customer Service - 5.0/5.0 -
Great customer service. Willing to go the additional mile. Kept me in the loop with text messages.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Was a challenge to follow up and get updates on the progress
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Greg did a great job of walking thru the process. It was an excellent experience working with Greg and a great job of taking care of my truck.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great did an excellent job of walking me thru the complete process.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Work done timely and detailed.
Customer Service - 4.5/5.0 -
Good except I was not aware that the estimate did not include the callibration. This significantly increased the total.
Returned Clean
My Experience - 5.0/5.0 -
Everything was great the people were very friendly and helpful
My Experience - 5.0/5.0 -
The team kept in touch with me throughout the process. Thanks for getting our Subaru repaired.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Greg went above and beyond. Put 20 bucks of gas in the truck, drove it over to me, and picked up the rental and drove it back!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Greg did a great job. He brought my truck to my job and then took my rental back for me!
Customer Service - 5.0/5.0 -
Above expectations
Returned Clean
Likely to Recommend - 5.0/5.0 -
This was a great place to get my car repaired.
Repair Quality - 5.0/5.0 -
I cannot tell by looking at the vehicle that it had been in an accident. Extremely pleased.
Customer Service - 5.0/5.0 -
I was kept up to date throughout the repair process and was treated with courtesy and respect on the phone and in person!
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The car looks great and was a very easy process!