Caliber - Plano
In operation 29 years, 27 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The repairs were made fast and thoroughly and perfectly done. They were great to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Service delivered with professional courtesy, and the work on the automobile is outstanding and looks as though there was never even an accident. I would recommend Caliber to anyone.
My Experience - 5.0/5.0 -
Larry was an excellent repair specialist that kept us updated and informed. Larry's customer service and expertise were very appreciated. Caliber is fortunate to have great employees like Larry and Jennifer interfacing with customers.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Larry was awesome.
My Experience - 5.0/5.0 -
Staff great work completed fast and well
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Larry was great. He was responsive and answered all my questions. I was never out of the loop throughout the entire process.
My Experience - 5.0/5.0 -
Everything was fast and easy. Larry went the extra mile to expedite the insurance paperwork.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Larry and team did excellent job in a time frame that was fantastic. Also good communications and kept me updated. Thanks to all of you. Very professional
Likely to Recommend - 5.0/5.0 -
Yes I highly recommend them. Professionals and do extreme well work
Repair Quality - 5.0/5.0 -
Larry and the guys did an excrement job on repairs on my tocoma Toyota truck. Also great a communications and gave updates on them starting and finishing of repairs.
Customer Service - 5.0/5.0 -
Larry and team did a great job repair my 2019 Toyota Tacoma. Excellent communications keeping me updated. Did it if a quick response and I would recommend that the are very professional Thanks David
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I truly am excited about giving you the chance to show your expertise and what you guys are very professional and and that’s keeping a smile on the customers face because from the great customer service that was shown. My car looks excellent in the back however, I wish you could’ve been the whole vehicle but That’s neither here or there.. and you guys are so awesome. I love the attitude that was shown towards me in my situation and again the great customer service.
Likely to Recommend - 5.0/5.0 -
You might as well pay me for advertisement because I have nothing but all smiles over here.
Repair Quality - 5.0/5.0 -
I don’t have anything to say honestly because when you have been given great customer service been shown excellent auto mechanic skills and the results are awesome, what else is there left to say but I give this company a two thumbs up.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job this is my 3rd repair service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
While I would have preferred not needing the vehicle repaired, I appreciate how Larry made the process painless and almost enjoyable. 😀
My Experience - 5.0/5.0 -
Everyone I spoke with was very nice.. they also kept me informed every step of the way. I was pleased with the customer service and the repairs!
My Experience - 5.0/5.0 -
Excellent service!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service.
Customer Service - 5.0/5.0 -
Excellent service.
My Experience - 5.0/5.0 -
Tim Allen work and repair workmanship were excellent and much appreciated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The repair work was excellent. I was annoyed I was told many times the car would be ready the next day. The next day, I would get another delay. Come up with a better way to inform the customer of the estimated completion date.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Tim and Jennifer were extremely helpful. They were patient and addressed all my concerns.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Appears the repair is good. It took too long. Two and a half weeks.