Caliber - Plano
In operation 29 years, 27 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I had an amazing experience with everyone involved. Sonya answering all my calls. Tim assisting when a change out of our control was happening, and Casey with the amazing work on my vehicle. Can not express how amazing the experience was.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Huge shout out to customer service rep Sonya, I know I bugged her a lot with non stop calls, but she was great and answered all my question. Big W to my man Tim, when situation out of anyone's control arose he stepped in and corrected it. And amazing work from Casey he did amazing work really loved the attention to detail!
Customer Service - 5.0/5.0 -
Sonya did great
Returned Clean
My Experience - 5.0/5.0 -
Caliber Collision in Plano on K Ave was phenomenal. Not only were they quick with the repairs on my car, they were highly professional and were extremely flexible. I will continue to come here for my future car needs and will refer my family/friends to them
My Experience - 5.0/5.0 -
Thank you. I really appreciate the excellent work on my car and the outstanding customer service from Caliber I feel bad for Caliber...they have seen crash mishaps from accidents more than once. I live in a community where the average speed is 70 mph on local streets..it seems.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
Tim Allen was an excellent advisor for my collision repair & the repair was excellent. I highly recommend Caliber Collision. Thomas Hall
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car looks as good as the day I got it! And the staff was so helpful and kind through everything. I’ve already told coworkers to go to this Caliber location if they ever need their car fixed!
My Experience - 5.0/5.0 -
Darios took great care of me. He’s a good dude. I dropped my car off the day before I went on vacation to a remote location with limited coverage. He helped me work my insurance company during this time. Very much appreciated. Thank you Darios.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am so happy with my repairs! Everyone was so kind, and Tim did an excellent job keeping me posted with repair times, etc. thank you again for a job well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Darius did a great job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0 -
Repair work was as expected and was terrific - once they got around to it.
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
They were chill
Repair Quality - 2.5/5.0 -
It was totaled out. Caliber people were chill though.
Customer Service - 4.0/5.0 -
More communication between insurance and the Caliber Reps would’ve been helpful.
Returned Clean
My Experience - 5.0/5.0 -
Great senvice
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Took longer than expected, but did a great job. Will use them again. Jeff S
Likely to Recommend - 5.0/5.0 -
Very honest staff.
Repair Quality - 5.0/5.0 -
Very helpful staff.