Caliber - Poulsbo

4.9 (2,212reviews)
98%
19873 Viking Avenue NW,  Poulsbo,  WA  98370

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,212)

Likely to Recommend

Repair Quality

I am satisfied at this time, and will monitor over time in case there is any change in the quality of the painting.

Customer Service

Courteous, informative and interested in my experience with Caliber going well, including with the insurance company that had the claim for the repairs.

Returned Clean

My Experience

Your team did an excellent job on the repair of our Subaru. It was done so quickly we didn’t have to wait long. A week of waiting is a very bearable experience. Victoria is so courteous and has shown a very excellent customer service. Our sincere thanks to her and to everyone.

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Returned Clean

My Experience

The entire process was easy and stress free

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Customer Service

Returned Clean

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Repair Quality

Customer Service

Thank you, Victoria, and the rest of the Caliber team for keeping me updated, your flexibility, and your professionalism! Even got the work done ahead of schedule! Very happy, excellent work!

Returned Clean

My Experience

Passenger rear door alignment is off by ~ 1/8” visible looking at body lines, results in being difficult to shut. Passenger front window has grossly visible streaks and doesn’t seem fit for use without cleaning or polishing, appears to be the side that was tinted. All panels painted have orange peel, passenger rear door has dirt visible in clear coat, will require cut and polish to correct. Disappointing to get vehicle back dirty with trade debris clearly visible on roof (dust from sanding or otherwise).

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My Experience

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Customer Service

Or ten, just give me so more time with the car before committing to perfection

My Experience

Excellent customer service!!! Absolutely will be recommending this place to anyone i know!!

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Returned Clean

My Experience

Great work, very fast results

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Repair Quality

Got the work done quickly and great quality and service

Customer Service

Returned Clean

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Repair Quality

Working to make a repair in a 20 year old vehicle is challenging. You did a great job

Customer Service

Victoria is a rock star! Really appreciated the daily correspondence updates.

Returned Clean

My Experience

Great job

Likely to Recommend

Repair Quality

Great job with the repair work. Victoria was wonderful as well

Customer Service

Returned Clean

My Experience

I can’t say enough great things about this body shop! I’ve used them multiple times over the years, and every experience has been outstanding. Their work is always top-notch, the attention to detail is incredible, and they make the entire repair process as stress-free as possible. They truly care about their customers and take pride in the quality of their work. My vehicles have always come back looking like new, and I couldn’t be happier with the results. I won’t trust anyone else with my vehicles, and I recommend them to everyone I know. If you’re looking for honest, professional, high-quality body repair, this is the place to go!

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Returned Clean

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Repair Quality

Good job

Customer Service

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Repair Quality

Was a great experience. Only thing is I got the truck back and it had a low tire. Wondered why someone could put some air in it.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Victoria was extremely knowledgeable, personable, helpful, and professional. I wasn't expecting such great customer service and will return for future repairs. Thank you!

My Experience

Excellent customer service experience with the employees, timely service (actually done sooner than estimated) and the work was well done.

Likely to Recommend

I would definitely recommend this shop to anybody needing work done on their vehicle

Repair Quality

You guys did amazing work and my car looks wonderful. All of the repairs were appropriately done and in a timely manner.

Customer Service

You guys stayed in communication through the whole process and answered all of our questions.