Caliber - Poway

4.9 (5,062reviews)
98%
12675 Stowe Dr,  Poway,  CA  92064
See Photos
Instant Estimate
Book Appointment

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car
Call
Email

Reviews (5,062)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, proactive communication, and timely repairs. Many highlight that vehicles were completed ahead of schedule, with frequent text and phone updates keeping them fully informed throughout the process. The repair quality is widely celebrated, with numerous customers noting their cars looked brand new upon return. Staff professionalism, friendliness, and coordination with insurance companies and rental agencies are frequently commended. A small number of customers noted areas for improvement, including occasional missed updates, minor finishing details, and cleanliness concerns upon vehicle return, as shared directly in their feedback.
AI-Generated from reviews written in the last 12 months
Select to learn more
"... etc. and charged for more than they actually did. Complete opposite experience at Caliber Collision in Poway. The service was exceptional, the evaluation and ..." Read more
"... promised, right on schedule. When we got our car back, it looked as good as new—like nothing had ever happened. The quality of work and attention to detail truly ..." Read more
"Caliber Collision is an incredibly reliable business. Every interaction Ive had with them has been polite, ..." Read more
"... appreciated how trustworthy and professional everyone was. The repairs are absolutely pristine, and I was so impressed that you even detailed the car inside and out, which ..." Read more
"... perfectly the first time — no return visits were needed. The repair and paint job were flawless. The team listened to all my requests and made sure I was completely ..." Read more
"Great service. Completed the work with precision a week before the estimated completion date. Would highly recommend to everyone."
"... estimated my vehicle will be ready on a Monday however, I received word on Friday that they were already ready! It was great news." Read more
"... and impressed with the turnaround on my vehicle. They estimated 2 weeks, but had it done in 1 week." Read more
"I was informed it would be ready on a Fri & made arrangements as I would be unavailable. Date changed neither I ..." Read more
"Caliber indicated about 2 weeks for the repair, but was completed in 5 days."
"... my car wasnt ready on the original promised date, they stayed on top of communication the entire time. They reached out to explain the situation clearly, ..." Read more
"... questions I have asked regarding my repair work. They constantly sent me updates about the repair. I feel comfortable with Caliber Collision team." Read more
"I got texts EVERY DAY! I was never NOT in the loop. great communication"
"Best communication of any car repair place. Thorough."
"... throughout the entire process. We appreciated this. Not once did we have to seek out contact because we were informed throughout" Read more

My Experience

Vernon was a great help to me and the car was done faster than I thought. It turned out great.

My Experience

Vernon and all staff were amazing. Polite and professional

My Experience

Tea and the rest of the team kept us informed and aware of any changes in the situation. We had no worries no concerns and felt our vehicle was incapable hands.

My Experience

Manny was professional, repaired our car like new and in half the estimated time. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Above what I had expected. THANK YOU.

My Experience

It was awesome, great team and a great works. Highly satisfied thank you.

Likely to Recommend

Repair Quality

Highly Satisfied, good works

Customer Service

Friendly helpful

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Manny was an Excellent Representative that was assigned to my collision, he keep everything extremely professional and updated me on the repairs every step of the way. I would definitely recommend Caliber Collision especially if Manny is your representative.

Likely to Recommend

Repair Quality

They were very friendly and helpful. They took care of EVERYTHING for us and made the experience less inconvenient by coordinating the car rental pickup and drop off process.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Tea did a fantastic job in keeping me updated on the repair status daily. Amazing work on the repairs and it was completed ahead of schedule.

My Experience

It was great

My Experience

Justin, Thank you so much for your continuous support and communication every step of the way. I appreciate you and your wonderful work ethic and commitment to the customer and customer service.

My Experience

My Experience

Tea and the team were very professional and vigilant with communication and transparency.

Likely to Recommend

My friend is gonna need a repair and I’ve already told him

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Car repaired & returned quickly.

Customer Service

Customer service at front desk was extremely personable & was a great help answering questions.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Caliber is top tier for sure. Great easy experience

Repair Quality

Great repair. They did everything they needed to do and even made sure my car was cleaned up. Great service.

Customer Service

Reception desk was great and helpful. Justin helped me out. First time having to take my vehicle to a shop. He was friendly, likeable, communicative, really chill good attitude, and the repair was clean and great. Really happy about my experience definitely will always want to go to Caliber for further repairs. Give him a raise please, thanks guys.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The care that I received was above and beyond my expectations and I will definitely recommend Caliber again.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

1 - 20 of 5,062

Nearby Caliber Collision Auto Body Shops

Auto body shops nearby

view more shops in: Poway  |  92064