Caliber - Poway
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I was very impressed with the updates I received from my service advisor, Mr David Cruz. He always kept me in the loop. I’ve dealt with several different collision centers in my over 50 years of driving and having raised 4 children. Caliber Collision surpassed my expectations. They truly are the best. The repairs were superb!! Excellent communication. Friendly advisor who was always available if needed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
David Cruz was EXCELLENT!!!!!! He did a great job gave me update explained everything step by step, Thank you very much!
Likely to Recommend - 5.0/5.0 -
This isn’t the first time we have used you and it won’t be the last.
Repair Quality - 5.0/5.0 -
David Cruz was excellent from step 1# till completion. Thank you David!
Customer Service - 5.0/5.0 -
10+ seriously David has excellent customer skills . TCS pretty much covers it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
David was excellent, I really appreciate his attentiveness and keeping me in the loop during the repairs. He and his team at the Poway shop completed my repairs sooner than originally expected and I’m thankful to have my truck back!
Likely to Recommend - 5.0/5.0 -
Had a great experience, hope to not have to use them again but if need be I would definitely be returning or recommending this shop to friends and family.
Repair Quality - 5.0/5.0 -
Davis and his team at the Poway location were great in getting my truck back together and returning it to me sooner than expected. I really appreciate all their hard work.
Customer Service - 5.0/5.0 -
Super friendly and very helpful along with keeping me informed during the repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Justin was very coordinated with updates and status, enjoyed his professionalism
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.0/5.0 -
Back window cracked, how was it missed?
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repair looks great and the customer service was excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair looks great and excellent customer support.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My contact at Caliber was David and he was very professional, courteous, and detailed in explaining what every step of the repair(s) was required. David was also conscientious about keeping me informed of any changes or any scheduling changes. Again, I can’t say enough about his professionalism.
My Experience - 5.0/5.0 -
Everyone was very kind, helpful, informative, kept me up to date on the work being performed. Manny was very professional, took his time to answer questions. Very grateful!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very helpful, kind and informative. Manny was of great help.
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Completed when they said it would be
Customer Service - 5.0/5.0 -
Manny was pleasant and very thorough with getting the repair done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Seamless interaction from dropoff to pickup
Customer Service - 5.0/5.0 -
Just kept me informed at all times
My Experience - 5.0/5.0 -
It's been a week since I picked up my van and so far so good. I appreciate the way you kept me informed throughout the process. Thanks for the work you put into fixing my van.
Likely to Recommend - 5.0/5.0 -
They did good work
Repair Quality - 5.0/5.0 -
It's been a week since I picked up my van and so far so good.