Caliber - Purcellville
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Overall experience was great. While I hope to not have to use this service again, I know that there is a quality shop to perform repairs. William H. was fantastic. He took the time to explain the estimate to me and answered all of my questions. He is very professional and not something that I have experienced at other shops.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Exceptional customer service. William H. is a true professional. He answered all of my questions and listened to all everything I said. He alleviated all of my concerns with certain repairs to my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Hands down
Repair Quality - 5.0/5.0 -
Fast, efficient, easy to work with, multiple updates through the process. Staff members Sabrina and Tim were beyond pleasant and helpful as well as very knowledgeable! Would recommend 1000 times.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Kept me informed and fast
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and trustworthy!
Customer Service - 5.0/5.0 -
Great customer service!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick turnaround on vehicle repair, good detail, easy dropoff/pickup process, worked well with rental agency to make it easy for me.
Customer Service - 5.0/5.0 -
customer service agent from traveler's did a great job working with me and reaching out to me to keep me informed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good as new
Customer Service - 5.0/5.0 -
Thank you for keeping me informed along the way. That was very helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Tim was great!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication. Very friendly team. Thank you!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great team.....trying hard to satisfy my needs! They did well working together; my car was completed before estimated pick up time, and Kevin was exceptionally polite and professional and great with his correspondence. I would recommend Caliber Collision to family and friends! Kris harger thanks caliber collision!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thx folks! THE SUBARU looks great! Thx Kevin and Sabrina!
Customer Service - 5.0/5.0 -
Great correspondence
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Third time here.
Repair Quality - 5.0/5.0 -
Great communications.
Customer Service - 5.0/5.0 -
Outstanding service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Repairs were very well done. Extremely satisfied. The car was washed and vacuumed which I really appreciate. Thanks for your frequent updates on the progress of the repairs. Great customer service!
Likely to Recommend - 5.0/5.0 -
Always recommend when asked.
Repair Quality - 5.0/5.0 -
Extremely satisfied. Top shelf work and great communication.
Customer Service - 5.0/5.0 -
Very professional!