Caliber - Raleigh Downtown
In operation 29 years, 12 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Tammy at the front desk was so upbeat and kind. I think it really set the tone for a good experience. Rick was great too. Knowledgeable and quick to answer. He always provided updates through your app or portal, but I had his cell phone number for direct contact when I needed it. The actual work they did on my vehicle is fine but lots of shops can do good work. These two people made the experience matter and that is what has separated this shop from others I have been to. And for the record, I am not the type to leave reviews…… only when they are exceptionally good or exceptionally bad
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Profesional experience from the estimation to the job completed in one day. It was exceptional. Thank you to all the staff.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Awesome job, great customer service
Likely to Recommend - 5.0/5.0 -
This was not my first experience caliber
Repair Quality - 5.0/5.0 -
Excellent work
Customer Service - 5.0/5.0 -
Treated with respect throughout the whole time my car was in their care
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Tammy, Charles and Rick were a pleasure to work with. They made the process completely painless. As this was my first time dealing with an auto repair, they put my mind at ease immediately.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Rick, Tammy and Charles are true professionals. I’ll be recommending this body shop to anyone I know that needs auto repair!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was very nice. Tammy is a great asset at the check in date. The car was ready 2 days before the estimated date of completion.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 1.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was so nice. Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Tammy and Rick were great
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber did an outstanding job repairing my vehicle.