Caliber - Raleigh Downtown
In operation 29 years, 12 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Thanks for a job well done. I love the way my car looks. I can't stop smiling. Thank you so much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone did a great job
Likely to Recommend - 1.0/5.0 -
not likely for the Capital Blvd location.
Repair Quality - 2.5/5.0 -
Caliber lost my orginal remote car key. They duplicated another one for me but my 2nd orginal car key did not work any more. Not sure what happened. I am still trying to figure out. My car had originally a clear tape attaced to the trunk for protection. After the repair, Caliber did not put the clear tape back.
Customer Service - 2.0/5.0 -
I mentioned the problem in question #1. By the way, my passenger car seat fibric had some burnt mark which I believed was due to welding spark. Not sure if Caliber had tried to clean it but burnt mark was left on my seat.
Returned Clean
My Experience - 5.0/5.0 -
Everything was so smooth with Caliber, from drop off, rental car, pickup, etc. Communication was great. I couldn't be happier.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks to the Haddock Caliber team. Every team member I worked with was courteous and went above and beyond. Special thanks to Melanie and Jamie for outstanding customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great service, great results!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 3.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 2.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Car looked like it just drove off the showroom floor!
Likely to Recommend - 2.5/5.0 -
Because of my trouble at the beginning of the process, I am having a hard time with this question.
Repair Quality - 5.0/5.0 -
The car looks as good as new.
Customer Service - 2.5/5.0 -
Original person was very difficult and gave us the run-around, next person was extremely helpful and did everything they could to make us happy.
Returned Clean
My Experience - 5.0/5.0 -
I really appreciate your updates on the status of my car. Don't know any other repair shop that interested in their customers
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks brand new !