Caliber - Raleigh Downtown
In operation 29 years, 12 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Alan did a great job from quote to updates to delivering the car in a very timely manner.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Alan was great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Your work was exceptional. We are very satisfied.
My Experience - 0.0/5.0 -
I was told that my vehicle had a part that was considered a "wear and tear item" so it wasn't repaired. I will make sure if my car is ever damaged again I will take it to my own collision center because it seems that the insurance company and the collision companies they prefer, fix whatever they want to fix. I know that the lift gate on my car was working fine 30 minutes before the accident and I also have several of the same vehicles and none of these vehicles have that problem. This particular vehicle had less miles and wear and tear than any of my other vehicles that are all identical except for color. The fix was so inexpensive and easy to fix that I felt for the sake of the argument that it should have been repaired. It definitely wasn't worth having a disatisfied customer that may post their fraustration online, maybe on Yelp. This may cost your company losing a potential future client worth thousands all for a $40 repair!
My Experience - 5.0/5.0 -
Excellent work and service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
It looked like someone started to touch up some nics on my car on the passenger front and left something that looks like it was taped over the wheel. I asked about it & was told "we didn't have any reason to work on the front since your damage was in the rear". The only place my car had been is the dealership about 6 WEEKS AGO & they fully inspected my car as did I and it wasn't there. I didn't have the strength to deal with this. This was the second time I went to pick it up. The first time it was dark & I only looked at the rear & it needed some adjustments then. I didn't want to argue the second time & it was getting dark. I''ll go to Johnson's Collusion or any place before I give you my business again!!