Caliber - Raleigh Downtown
In operation 29 years, 12 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Charles was wonderful to work with. He kept me very informed as to progress of the repairs. They did a fantastic job and I would go back and recommend them to anyone looking to have their car repaired.
Customer Service - 5.0/5.0 -
Customer service great and helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Car was completed on time and they did an excellent job on the repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car repairs were done correctly and on time.
Customer Service - 5.0/5.0 -
Shop kept me informed of progress on my car
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They did an excellent job
Likely to Recommend - 5.0/5.0 -
Fantastic service, would recommend.
Repair Quality - 5.0/5.0 -
Excellent service, very professional, and great at communicating the process
Customer Service - 5.0/5.0 -
Tammy and Chris were very helpful, friendly, and professional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you Tammie for being so sweet and walking me through the process of getting service setup after accident. I was still pretty shaken by the accident and not sure what to expect in process of having my car fixed. From walking me through scheduling an appointment to directions to reaching out to enterprise, you put my mind at ease. I truly appreciated the text updates on repair and overall communication from the team. It’s a great feeling to have my car back! Thank you all!!!!
Customer Service - 5.0/5.0 -
Customer service exceeds expectations! Warm greets from everyone, bright smiles, good communication, and overall did an excellent job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Charles is Tue best! Thorough, communicative, knowledgeable, everything! Also, Tammy was a huge help!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Every single person there was extremely helpful and enthusiastic, and made sure that I got everything I needed. My sister recommended this location, even though it's not the closest. Great advice, and I will tell EVERYONE to go there from now on!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Service with a Smile 😊. Charles was very responsive and the repair was done excellently, No Notes 😁
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair was great, looks good as new!
Customer Service - 5.0/5.0 -
Service was very friendly and responsive
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 1.0/5.0
My Experience - 5.0/5.0 -
The staff was wonderful very nice. The repairs were done in a timely fashion and my car looks great.