Caliber - Raleigh - New Bern Ave
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service and great job on the body work which was completed about a week ealrier than initially communicated. Thank you!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber did a great job on the repair of my Honda Odyssey. I loved the texts giving me updates on the progress. Kim, my advisor was available when I needed to grab my garage door opener left in my car and with updates. I will definitely recommend Caliber Collision. Thanks for getting my baby back to me! ☺️
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My vehicle looked like a brand new car.
Customer Service - 5.0/5.0 -
The entire experience exceeded my expectations, largely due to the remarkable efficiency of your team; my car was returned ahead of schedule. My service advisor, Kim, was truly exceptional. Her professionalism, clear communication, and accommodating nature, even when I needed to retrieve an item post-pickup, made a significant difference. The repair quality is outstanding, and I am extremely pleased with the results. Based on the service and Kim's outstanding support, I will highly recommend Caliber Collision for dependable automotive repairs.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Randy and his team walked me through their entire service repair process. They sent updates as the repairs were completed. 10/10 recommend! 👏🏼👏🏼👏🏼
Likely to Recommend - 5.0/5.0 -
This was my first time using this agency but I was very satisfied with their services.
Repair Quality - 4.5/5.0 -
There were minor things I noticed after picking up my vehicle after the repairs.
Customer Service - 5.0/5.0 -
After noticing the the minor issues, the service manager made the adjustments within a short waiting period.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
From the front office to the repair shop a totally professional operation. Rodney and Brandy made the experience painless. Highly recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work great staff!
Customer Service - 5.0/5.0 -
Rodney is a real professional Brandi was a pleasure to work with
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very good professional service
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service and quick turn around. Rodney especially was very helpful and took a personal interest in getting this done economically and in a high quality way. He is a very motivated employee.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for keeping me in the loop of things regarding my car.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys did a great job on the truck!!Thank you!!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks for everything
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Ten out of ten highly recommend
Repair Quality - 5.0/5.0 -
Ten out of ten highly recommend
Customer Service - 5.0/5.0 -
Ten out of ten highly recommend
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Always a great experience with Caliber Collision. Shop pays attention to the details and the job is always done right. I was kept informed and the car looks like it was never in an accident! Will always try to use Caliber Collision in the future when needed!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Customer for life. Shop does fantastic work and service is top notch!