Caliber - Raleigh - New Bern Ave

4.9 (2,872reviews)
97%
4701 New Bern Ave,  Raleigh,  NC  27610

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
GM
I-Car

Reviews (2,872)

My Experience

My car looks good

My Experience

Thanks so much!

Likely to Recommend

Repair Quality

After market lights were not wired correctly. The high beams were connected to the regular lights and the regular lights were connected to the high beams. Had to go in and do work to it after to correct it.Did not even attempt to connect the LED lights. Have to remove whole bumper to fix the lights.

Customer Service

Customer service was good.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

The entire process went very smoothly and I was kept in the loop with timely updates from the beginning to end. I'm very happy with the work that was done and am happy that I chose Caliber.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was kept in the loop with the progression of the repairs to my car as promised, although, I have to admit I was skeptical when I was told that would occur. Very satisfied with the job done. Cannot be more pleased. Job well done from beginning to end. Would certainly recommend caliber to anyone needing auto repair.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The entire repair process was very smooth. I got many updates from Brett, and he was very quick in responding and answering my questions. He was also very thorough in making sure the repairs were complete and correct.

My Experience

Excellent sevices and job completed in a timely manner. Bravo

My Experience

Loved the updates during the repair process!

Likely to Recommend

Repair Quality

Customer Service

Excellent customer service

My Experience

I had a great experience and staff was friendly. I would recommend caliber collision to everyone. Thank you all.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Awesome Customer Service. Thanks to Shannon!

Returned Clean

My Experience

My Experience

I am very pleased with how Brett kept me abreast of everything that was going on with my repairs. My truck looks great!

My Experience

Very nice staff! I loved the text and they had my car ready and cleaned! Even had enterprise there to pick me up! Great job

My Experience

Service was very good and I was completely satisfied. Keep up the good customer service! Thank You

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean