Caliber - Raleigh - New Bern Ave

4.9 (2,871reviews)
97%
4701 New Bern Ave,  Raleigh,  NC  27610

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
GM
I-Car

Reviews (2,871)

Likely to Recommend

Repair Quality

Customer Service

My Experience

The team was professional, helpful, responsive, and so far I am satisfied with the work.

My Experience

Great Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

I just love my car, it looks amazing thank you Brett

Likely to Recommend

Good customer service

Repair Quality

Great work

Customer Service

Good customer service

Returned Clean

My Experience

The communication during the process was much appreciated. Our truck looks as good as new. We are pleased with the job well done, as well as the customer service.

Likely to Recommend

Repair Quality

Shannon helped me so much!

Customer Service

Shannon was the best

My Experience

Definitely kept me informed about the job progress.

My Experience

Great job!

My Experience

Repair was completed quickly and customer service was friendly thanks.

My Experience

Everyone was friendly and kept me well-informed as my car was being repaired.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

The team was great and helped handle my insurance deductible being sent to them for the wrong amount. Brett made sure everything was repaired on my car and kept me updated on the timeframe for the job to be complete.

My Experience

Everyone was pleasant and hopeful. From the front seat staff to the young lady that handled my claim and keep me updated on the repairs. The repairs came out excellent and ahead of schedule

Likely to Recommend

Repair Quality

Customer Service

My Experience

I will have to say it was the best experience, most professional shop that I have been to in a long time. Job well done!! Customer service A++++

My Experience

Very professional and got the job done well

My Experience

Still waiting on the correct deflector to be installed

My Experience

Awesome communication with periodic updates! Very happy with the customer service and getting my Van back in a timely manner!