Caliber - Raleigh - New Bern Ave

4.9 (2,871reviews)
97%
4701 New Bern Ave,  Raleigh,  NC  27610

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
GM
I-Car

Reviews (2,871)

My Experience

My Experience

Great job. All the work completed in time. Great sense of accountability. Thank you for your service and cooperation

Likely to Recommend

Very likely to recommend this company to friends or family as a result of my experience with this company.

Repair Quality

Great looking work. No complaints on any work done to vehicle. Thank you for taking care of us.

Customer Service

Very nice, easy to understand, great customer service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

workmanship is amazing, makes me want to have the whole truck painted

Customer Service

team was amazing talking me through the process and delivering on all my expectations. extremly friendly and knowledgable.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

I’m glad text updates & communication was available (my preference). Truck was clean after too, Thank you!

My Experience

Brett was Awesome. He was efficient in rectifying all of my issues. His customer service was exceptional and pleasing to the eye. Everything was handled in a timely fashion. I really appreciate the service that was provided to me. I'm a happy satisfied customer.

My Experience

awesome job and very fast

My Experience

No complaints at all! Great service and superb work! Thank you!

My Experience

Both Shannons at the facility were amazing during this process. I was kept abreast of everything throughout. I really had peace of mind and knew that I was in hood hands.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very professional. The work was completed in a timely manner and looked great. I would definitely prefer them to a friend.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Neat job. Looks very good

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Truck looked great after repair and was surprised by extras like the internal cleaning , complete exterior wash that included magnetic sign remnants bring removed and even tires being shined. Thank You

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My car is not the same as it was before I had the repairs done. I’m now having issue an issue with my AC.

My Experience

Britt was very helpful in walking me through this process. The daily text message updates were very helpful and kept me informed.