Caliber - Raleigh - New Bern Ave

4.9 (2,870reviews)
97%
4701 New Bern Ave,  Raleigh,  NC  27610

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
GM
I-Car

Reviews (2,870)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent customer service, the whole staff was so pleasant.l appreciate you

Likely to Recommend

Repair Quality

Great work,awesome staff

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very nice followed up with me

My Experience

Timely updates.

My Experience

This was my first experience having to get a repair and I was a little nervous. I was greeted with a smile. I was informed daily about the progress. My vehicle is looking good!

Likely to Recommend

I was referred and I'm going to refer Caliber Collision

Repair Quality

I'm very pleased with the work and the quickness

Customer Service

Everyone was very friendly

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Ok but will not be my first choice

Returned Clean

My Experience

Caliber Collision went above and beyond my expectations. The staff was friendly and helpful. Every one was professional and I was kept informed of what was happening with car repair. Thanks for a job well done.

My Experience

My Experience

Everyone was amazing! Very friendly and professional. Brett was great, he did an amazing job with keeping me updated and made the whole process easy. Thank you so much!!!!

My Experience

Did an excellent job

My Experience

Everything was great. Staff was friendly, I was kept well informed and the end result was a well repaired vehicle

Likely to Recommend

Repair Quality

Customer Service

Your customer care team was absolutely the best.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Brett did an excellent job!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I've already recommended Caliber to a family member!

Repair Quality

Customer Service

Shannon was excellent. She was friendly and welcoming when I dropped off my car, and she talked me through the process and let me know what to expect. I couldn't be more pleased with the customer experience at Caliber.

My Experience

Likely to Recommend

Repair Quality

Nice job

Customer Service

Returned Clean