Caliber - Raleigh - New Bern Ave

4.9 (2,869reviews)
97%
4701 New Bern Ave,  Raleigh,  NC  27610

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
GM
I-Car

Reviews (2,869)

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Kept me informed! Greatly appreciate that!

My Experience

Bigger parking lot

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My Experience

Brett went above and beyond to help out with the repair.

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Returned Clean

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That did not keep me updated on my car .

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Returned Clean

My Experience

Everything was explained well service was very professional

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Returned Clean

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Returned Clean

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Great service and detailed

Repair Quality

Looks brand new.My husband was even impressed

Customer Service

Everyone was very polite and felt welcomed

My Experience

Awesome job on my jeep’s repair! It looks brand new and they did a great job of matching the new parts with the rest of my vehicle. Brett was very helpful and kept in contact with me throughout the entire time. Will recommend!

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Returned Clean

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My Experience

Everyone was fantastic! Top notch customer service from everyone there. I would highly recommend them to anyone who needs a car repair.

My Experience

Great service and happy with the experience.

Likely to Recommend

A lot of issues that I was not expecting. And I am still having issues even after getting my car back.

Repair Quality

Gaps between bumper and headlights. Did not replace weather striping.

Customer Service

The wrong part was ordered. I had to wait longer. And it took a month between getting an estimate and dropping my car off to get worked on. Did not check for any mechanical issues.

My Experience

They were finished with my car quickly, even two days in advanced and kept me updated the entire time!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean