Caliber - Raleigh - New Bern Ave
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Thank you for repairing our car.we are mostly satisfied. We would have greatly appreciated the suggestion & the replacement the driver's headlight. At our expense of course. We have tried all suggestions to clear up those lights except replacement. Sincerely The Williams
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You all are wonderful! Thank you for the updates!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Customer service was great my car was fixed in a timely manner any time my car had to be repaired a great job was done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
From the start of my repair Kim provided awesome customer service. She was knowledgeable, polite and professional.
Returned Clean
My Experience - 5.0/5.0 -
Attentive personnel, fast work, and reasonable prices — thanks! I’ll be recommending you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kim was amazing throughout the whole process! We stayed in the know about everything.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Inside door panel not properly re installed.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you so much repairing my vehicle everything works fine thanks to staff and for being so understanding great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job thank you and great staff very professional
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kim was fantastic about keeping me informed and having a sharp eye for detail when the car was being readied for completion. She was professional in her handling of situations and thorough. I am very pleased with my experience.
Likely to Recommend - 5.0/5.0 -
Hands down I would recommend you
Repair Quality - 5.0/5.0 -
Upon initial inspection and over the first few days the car has been in perfect condition and I have had no issues or problems
Customer Service - 5.0/5.0 -
Kim was phenomenal to deal with. She did a wonderful job of keeping me informed and up to date on any changes. She was very courteous and professional and very attentive to details.
Returned Clean
My Experience - 5.0/5.0 -
Yes, I was extremely satisfied because service was completed in a timely manner. I was updated through text messages from an actual person and now an AI robot. Everybody is kind.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
God has been good about leading me to where I need to go. This was no exception. Any good adjectives you know will fit this group of Caliber Professionals on New Bern Ave. , Raleigh.
Customer Service - 5.0/5.0 -
God has been good about leading me to where I need to go. This was no exception. Any good adjectives you know will fit this group of Caliber Professionals on New Bern Ave. , Raleigh.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Rodney kept me informed regularly about the status of my repairs. The car looks great!