Caliber - Raleigh - New Bern Ave
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Thank you so much repairing my vehicle everything works fine thanks to staff and for being so understanding great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job thank you and great staff very professional
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kim was fantastic about keeping me informed and having a sharp eye for detail when the car was being readied for completion. She was professional in her handling of situations and thorough. I am very pleased with my experience.
Likely to Recommend - 5.0/5.0 -
Hands down I would recommend you
Repair Quality - 5.0/5.0 -
Upon initial inspection and over the first few days the car has been in perfect condition and I have had no issues or problems
Customer Service - 5.0/5.0 -
Kim was phenomenal to deal with. She did a wonderful job of keeping me informed and up to date on any changes. She was very courteous and professional and very attentive to details.
Returned Clean
My Experience - 5.0/5.0 -
Yes, I was extremely satisfied because service was completed in a timely manner. I was updated through text messages from an actual person and now an AI robot. Everybody is kind.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
God has been good about leading me to where I need to go. This was no exception. Any good adjectives you know will fit this group of Caliber Professionals on New Bern Ave. , Raleigh.
Customer Service - 5.0/5.0 -
God has been good about leading me to where I need to go. This was no exception. Any good adjectives you know will fit this group of Caliber Professionals on New Bern Ave. , Raleigh.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Rodney kept me informed regularly about the status of my repairs. The car looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I am ever pleased with their work and their concern
My Experience - 5.0/5.0 -
Very much satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Satisfied with the result, rodney was great. Hoping their guarantee in terms of paint is maintained later down the road
My Experience - 5.0/5.0 -
They did great with communication and keeping me updated. Hassle free experience all around. Very friendly staff. Very satisfied!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Communication around status updates could have been better but the overall customer service & attention to detail on the actual repair was top tier. Kim was very thorough with making sure things were in good working order & my car looked/felt like it was never damaged.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
There appears to be some additional markings on the car from the repair effort, and a bolt was found in the cup holder of the car on return. Otherwise, everything appears to be in perfect working order.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The best service ever!!!
Customer Service - 5.0/5.0 -
Excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quality work, timely completion and great customer service!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Hood gap is slightly larger on one side but otherwise it looks great! Great color match on a challenging job. Customer service was excellent, too.