Caliber - Raleigh - New Bern Ave
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kim was absolutely amazing. We felt very well taken care of, she managed the process extremely well and very thorough.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kim kept us up to date with every step. She made sure we got the best parts for our vehicle, even if it meant waiting an extra week. She was so kind and professional, and had a balance of being personal and professional. 10/10 would recommend and we will come back to see her again if need be!! Also thank you to the entire crew for doing such a fantastic job on our car. Thank you guys so much. Hope this goes to corporate so that this 5 star team gets some recognition! Best, Aimée Reynolds
Likely to Recommend - 5.0/5.0 -
I’ll always go here for vehicle repair!
Repair Quality - 5.0/5.0 -
The whole team, especially Kim, was super kind, professional and personable. They took the time and care for our vehicle. Thank you!
Customer Service - 5.0/5.0 -
Kim 10/10
My Experience - 5.0/5.0 -
Your team was very professional and delivered what you said you would do! My car looks like new! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This was a fantastic job! My car looks brand new! I cannot believe how great it looks! The Caliber Collision on New Bern Avenue is the place to go! Very professional and caring employees! I recommend them to anyone who needs body work!
Customer Service - 5.0/5.0 -
Very professional!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Ms. Kim was super amazing. Her communication was on point and she did her best to make sure everything was done in a timely manner. Please make sure y’all continue to treat her well and keep her on the team. She is AMAZING! Thank you again.
My Experience - 5.0/5.0 -
I am so very pleased with the repairs on my car! Kimberly did such an awesome job, kept me updated with how things were going and what may be taking longer than expected, and the repairs make it look brand new, like it was never broken in the first place. Very pleased!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
All of the staff who we interacted with were very kind and they were wonderful to work with. I do apologize. I can’t remember their names. I’m bad with names, but they were really sweet ladies.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They took great care of my car and everyone was really nice to work with
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am so thankful for yall if I ever have any body work done again. im going here and i recommend them to anyone else that has an accident. They kept me well informed throughout the whole process. And my car looks better than when I bought it thank yall again
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
- give each customer an air fresher with your advertisement - offer prizes for referrals
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I’m happy with the way i was kept updated on the progress of the repair on my car, and the repairs were completed significantly faster than anticipated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Muy buen trabajo el que hicieron con mi auto
Customer Service - 5.0/5.0 -
Muy buen trabajo el que hicieron, mi auto quedó como nuevo
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Job well done. All completed ahead of schedule and communicated thoroughly throughout the process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff was very professional with the details and working with the insurance company. The work performed on vehicle was out standing the color match perfectly. I would definitely recommend anyone have there vehicle done with here. Thank you Caliber Collision!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Obtaining the right parts and making sure they worked and/or in good condition is a chore. Unfortunately, insurance companies want to take the cheap way and parts , but Kim made sure good parts were put on the vehicle. The whole Caliber crew did a very good job.👏
Customer Service - 5.0/5.0 -
I had a good experience with Caliber Collision. The process from beginning to end was seamless. Kim was my advisor and she was diligent in keeping me updated on the vehicle status. She did all she could in obtaining the right parts and making sure they worked and/or in good condition. Unfortunately, insurance companies want to take the cheap way and parts , but she made sure good parts were put on the vehicle. The whole Caliber crew did a very good job.👏