Caliber - Raleigh - New Bern Ave
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Kim and Brandi are superstars. So attentive and helpful. I never met the techs that worked on our car, but they did an amazing job and finished a day earlier than expected. Highly recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very pleasant to work with this company They were very good at communicating between myself and insurance company.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I’m really happy with the work that was done 10 all the way across
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Highly
Repair Quality - 5.0/5.0 -
Awesome work
Customer Service - 5.0/5.0 -
Awesome job
Returned Clean
My Experience - 5.0/5.0 -
Kim needs a raise asap, the way she calmed my nerves about everything and explained it all to me. The team that worked on my car? I can’t thank you enough for the work you did. Truly fantastic team.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff at Caliber Collision were empathetic and knowledgeable. Kim provided superior service and support!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kim at Caliber Collision on New Bern Ave in Raleigh, NC, made my car repair due to an auto accident, effortless and always in communication with me about the movement of my vehicle!
Customer Service - 5.0/5.0 -
Kim was superb with customer satisfaction and customer care!
Returned Clean
My Experience - 5.0/5.0 -
Kim was absolutely amazing when it came to my car any concerns timely responses and even being more than understanding to a family emergency when my car was finished and will recommend her and calibier to anyone!!! 100/10
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I would love to use your company again
Likely to Recommend - 5.0/5.0 -
I would recommend CALIBER TO ANY ONE THAT NEEDS GOOD PROFESSIONAL HELP WITH THEIR DAMAGE VEHICLE.
Repair Quality - 5.0/5.0 -
My paint job match the paint on my car . Everything looks good. Thank you for a job well done
Customer Service - 5.0/5.0 -
Very respectful, helpful to information that I need to know. Nice attention to detail.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kim communicated with me every step of my journey. I have never used caliber collision but i will refer anyone to them. They were professional and took care of my needs and wants. I have never experienced this type of professionalism at any body shop. Great work and the car came back shining!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very Good customer service very satisfied
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good
Customer Service - 5.0/5.0 -
Very good customer service and work looks amazing